Carenet Health

Senior IT QA Specialist

Carenet Health

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

Senior

Tech Stack

AzureCypressJenkinsSeleniumSQL

About the role

  • Develop comprehensive test plans and test cases to ensure software quality and compliance with industry standards.
  • Analyze requirements and translate them into effective testing and automation strategies, including regression test suites.
  • Estimate effort and resource requirements for test planning and execution.
  • Conduct manual and automated testing of software applications across multiple environments (DEV, UAT, TRN, PRD).
  • Design, implement, and maintain automated test scripts using EndTest or equivalent automation platforms.
  • Execute test cases, document results, and participate in User Acceptance Testing (UAT).
  • Identify, log, and report defects, collaborating with the development team to resolve issues efficiently.
  • Investigate production defects, perform root cause analysis, and recommend corrective and preventive actions.
  • Interface with IT teams and business stakeholders to ensure smooth defect resolution and minimal disruptions.
  • Implement best practices to reduce defects introduced into production.
  • Maintain detailed test documentation, ensuring accurate tracking and reporting of testing activities.
  • Demonstrate completed work to peers, stakeholders, and leadership.
  • Collaborate with Agile teams, actively participating in Agile ceremonies such as sprint planning, retrospectives, and daily stand-ups.
  • Integrate automated tests into CI/CD pipelines for faster feedback cycles.
  • Continuously improve testing methodologies, automation frameworks, test coverage, and overall testing efficiency.
  • Ensure compliance with quality and security standards, addressing compliance issues and contributing to software reliability.
  • Provide leadership, guidance, and mentorship to junior QA team members, including training on automation best practices and EndTest usage.

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, or a related field.
  • Minimum of 7 years of experience in software quality assurance and testing.
  • At least 3 years in test automation.
  • Strong knowledge of CRM software and basic call center functions.
  • Proficiency in Jira and test management tools (e.g., Zephyr, Xray, TestRail).
  • Expertise in databases and SQL for validating data integrity during testing.
  • Hands-on experience with EndTest (preferred) or similar automation tools such as Selenium, Playwright, Cypress, Katalon, or TestComplete.
  • Experience with codeless/no-code automation platforms is a strong plus.
  • Strong understanding of software requirements and ability to design and execute full lifecycle testing.
  • Ability to conduct testing at various stages of the development cycle and evaluate results.
  • Experience in creating detailed test reports and providing recommendations for product improvements.
  • Strong problem-solving and analytical skills.
  • Excellent communication skills for collaborating with cross-functional teams and stakeholders.
  • Strong time management skills and ability to prioritize tasks in a fast-paced, Agile environment.
  • Experience leading, mentoring, and coaching junior QA team members, including guidance on automation best practices.
  • Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps) and integrating automated tests into pipelines.
  • Experience with API testing tools such as Postman, RestAssured, or SoapUI.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
test automationmanual testingregression testingroot cause analysisSQLAPI testingtest case designtest planningdefect trackingtest documentation
Soft skills
problem-solvinganalytical skillscommunication skillstime managementcollaborationleadershipmentorshipprioritizationadaptabilityattention to detail
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