ClinicMind

Product Manager

• Own development, adoption, and monetization of ClinicMind’s RCM analytics platform
• Drive adoption of dashboards with current ClinicMind clients
• Audit and optimize accounts to ensure consistent feature rollout across the base
• Partner with marketing to host educational webinars that showcase dashboard value
• Improve onboarding flows so new clients adopt dashboards seamlessly
• Manage dashboard refinement based on client feedback and usage data
• Roll out new/missing high-value features that increase utility for existing accounts
• Collaborate with design and QA to ensure features deliver actionable insights
• Identify new features based on market analysis and client research and develop a roadmap
• Test assumptions before scaling new feature development
• Build pricing and packaging strategy for dashboards (premium tiers, add-ons, API access)
• Ensure every feature has a clear ROI case and track adoption metrics, revenue contribution, and impact on retention
• Deliver measurable business value for ClinicMind and its clients via validation and ROI measurement

Product Manager, RCM Dashboards

Manager

• Partner with the Director to develop, implement, and refine revenue cycle strategies, processes, and improvement initiatives
• Ensure continuous optimization of billing and collections to maximize revenue
• Coordinate with Revenue Cycle supervisors and managers to streamline claims submission processes
• Perform internal audits of high-value and high-risk claims to identify gaps and drive revenue optimization
• Monitor and review all revenue cycle interfaces, recommend solutions, and support the implementation of process enhancements
• Keep staff and clients updated on billing SOPs, policies, and protocols; ensure policies and procedures are regularly reviewed and communicated
• Establish and enforce KPIs (e.g., A/R over 120 days: <10%, rejection resubmission: <7 business days) and track productivity
• Communicate operational bottlenecks and escalate when needed to prevent delays
• Coordinate with providers on medical necessity-related denials and implement preventive measures; compile and analyze billing error data and develop corrective action plans
• Conduct training sessions on RCM functions, SOPs, and performance standards; provide coaching and professional development
• Prepare audit reports and performance dashboards for leadership; participate in special revenue cycle projects and payer contract reviews as assigned

RCM Manager

Account Executive

• Own the full sales cycle: prospecting, qualification, product demos, proposal development, and contract negotiation
• Develop and maintain strong relationships with key stakeholders in hospitals, clinics, and healthcare organizations
• Understand client needs and effectively communicate how our technology addresses pain points and delivers ROI
• Maintain a robust pipeline using CRM tools
• Achieve and exceed monthly and quarterly sales targets
• Collaborate with Marketing to refine messaging and generate qualified leads
• Provide feedback to Product and Customer Success to align offerings with market demand
• Stay current on industry trends, regulatory changes, and competitive landscape

Analyst

• Maximize insurance reimbursement for healthcare practice owners
• Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions
• Interact with the US-based insurance carriers to follow-up on unpaid claims, delayed processing, and underpayment plan and execute medical insurance claim denial appeal process
• Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims

Product Manager, RCM Dashboards

RCM Manager

Account Executive

Medical Biller, AR Follow-up Analyst