ClickUp

Product Manager

• Lead and mentor a team of Product Managers across multiple squads.
• Set product vision and strategy aligned with company goals.
• Own the group roadmap, balancing quick wins with long-term initiatives.
• Collaborate cross-functionally with engineering, design, analytics, GTM teams, and EPD leadership.
• Stay on top of metrics for all areas
• Establish product rituals and processes to streamline operations across the organization.
• Conduct market research and analyze user feedback.
• Define and track key performance metrics.
• Foster a culture of ownership and continuous improvement.
• Build strong stakeholder relationships.
• Present strategy and results to executives.
• Contribute as an IC on a specific area of your team.
• Hire and onboard Product Managers to the product organization.

Group Product Manager

Community Manager

• Participate in Reddit, Facebook and Verified Community threads and adjacent subreddits and communities where users are seeking work management, productivity, and AI-forward solutions. Provide helpful advice and position ClickUp as a solution when appropriate.
• Own ClickUp’s presence across social channels by joining relevant conversations, correcting misinformation, thanking advocates, and supporting users.
• Test and manage native Reddit posts and comments, including AMAs, polls, and discussions, to encourage authentic and meaningful engagement.
• Regularly review engagement results and adjust tone, frequency, and social community targeting based on performance.
• Collaborate cross-functionally with SEO, content, and support teams to align messaging and priorities.
• Moderate and support ClickUp’s Verified Community online forums and advocacy platform, ensuring a safe, educational, and engaging environment.
• Nominate customer marketing referrals from within the Verified and social communities.
• Collect and escalate product feedback and trends to product and leadership teams.
• Maintain community guidelines and ensure discussions remain constructive and on-topic.
• Manage and create content for the Verified Community home space, building relationships with members to drive engagement and advocacy.
• Act as a ClickUp brand specialist and trusted voice within the Verified Community, hosting occasional AMAs or virtual events (no in-person event planning or hosting required).
• Develop and execute strategies to build awareness and foster a vibrant super user community.

Community & Social Growth Specialist

DevOps Engineer

• Own and evolve the release process for key components of our platform, ensuring safe, high-quality, and on-time deployments to production
• Automate release workflows wherever possible including validation, approvals, and rollouts to reduce manual effort and increase reliability
• Implement observability and metrics in partnership with Infra and SRE, using tools like Datadog to monitor release health, stability, and deployment success
• Develop and maintain playbooks, release calendars, and technical implementation plans, covering both application and infrastructure components
• Plan and manage all release activities in coordination with Engineering, QA/QE, and Productivity teams across web, mobile, and desktop
• Lead daily release reviews and Go/No-Go execution, including deployment plans, validation checklists, and readiness gates
• Collaborate with engineering teams to assess deployment impact, automate dependency checks, and enforce best practices in CI/CD pipelines
• Maintain release repositories and process automation, including feature flag governance, version tagging, and dependency tracking
• Track and improve release metrics such as velocity, stability, and defect rates; build dashboards and alerting for continuous visibility and accountability
• Drive production incident triage and post-mortem analysis, identifying opportunities for automation and process hardening to improve release reliability

Release Engineering Manager

Engineering Manager

• Technical Leadership: Lead the design, development, and maintenance of a robust platform that allows users to create, manage, and orchestrate AI agents and their interactions.
• Multi-Agent Frameworks: Build and optimize frameworks for multi-agent coordination, leveraging orchestration tools like LangGraph to enable complex workflows and pipelines.
• LLM Integration: Work with multiple LLMs (e.g., OpenAI, Anthropic, Cohere) to ensure seamless integration and scalability for individual and collaborative agent operations.
• Evaluation Frameworks: Develop and implement systems to test AI agents in complex scenarios, focusing on both individual performance and system-level dynamics.
• AI Innovation: Stay ahead of AI advancements, incorporating the latest research and technologies to enhance agent collaboration and capabilities.
• Cross-Functional Collaboration: Partner with product managers, designers, and frontend engineers to deliver a seamless user experience for building and deploying intelligent systems.
• Privacy and Compliance: Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices.
• Search Integration: Improve and integrate search capabilities into the platform to provide agents with essential information access.

Manager, Software Engineering

Customer Success Manager

• Coach, mentor and grow our new team in the Philippines, managing the day-to-day operations of a team of 5-8 Customer Success Managers (CSMs), including data analysis, goal setting, career development, performance management, and process improvement.
• Manage the day to day operations of the Philippines Customer Success team, with a focus on customer engagement, expansion, churn and contraction.
• Partner with various leadership teams to build out new strategies and processes.
• Lead key initiatives for Customer Success, guiding the strategic direction to refine, optimize, and scale the business.
• Develop and maintain strong collaborative ties with sales, onboarding, marketing, and product teams to enhance the customer experience.
• Provide valuable insights from customers to our product, development, and marketing teams, reinforcing ClickUp's position as an industry leader.
• Contribute to the definition, development and improvement of both regional and global operational processes.
• Prioritize the customer experience, lead by example, and monitor adherence to customer success policies and procedures across your reports.
• Strategically grow and expand client relationships at all levels within the organization, taking ownership of Gross Revenue Retention (GRR), Net Revenue Retention (NRR) Targets, and Utilization Targets.
• Construct a fun, high-energy environment where your team love coming to work and feel as if they’re being developed towards their fullest potential.
• Carry a small book of business, managing a handful of customers yourself.

Group Product Manager

Community & Social Growth Specialist

Release Engineering Manager

Manager, Software Engineering

Manager, Customer Success