ClickUp

Full-stack Engineer

• Own the long-term technical strategy for ClickUp’s core collaboration platforms, including real-time editing (RTE), live canvases, file uploads, and media streaming.
• Solve architectural puzzles by diving deep across the full stack (Angular, Quill, WebSockets, Yjs, NodeJS, PostgreSQL, AWS).
• Cultivate operational excellence by implementing architectural patterns that improve system reliability.
• Ship complex, multi-quarter initiatives that unify collaborative surfaces and provide an innovative advantage.
• Mentor and elevate ClickUp's engineering culture through guidance and influence.

Principal Engineer, Collaboration Platforms

Account Executive

• Work all new business leads for Growth (100-300 employee companies)
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
• Master the product and be able to field customer service and product questions from your leads.
• Perform customer presentations and demos via online web conferencing tools.
• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.
• Identify customer segments and new opportunities to improve the quality of the sales pipeline.

Growth Account Executive

Implementation Specialist

• Collaborate closely with Strategic Services Consultants to execute strategic projects and initiatives for our customers.
• Manage a small book of business yourself, with a focus on implementations and longer term strategic delivery.
• Assist in the creation, end-to-end configuration, and optimization of a customer's ClickUp Workspace.
• Participate in customer calls, document meetings, and record current state customer processes.
• Create roadmaps to ensure our customer's are continuously receiving value.
• Collaborate with cross-functional teams to escalate and resolve complex technical challenges when necessary.
• Provide initial support for customer inquiries via email or the ClickUp platform.
• Act as product expert and maintain a strong understanding of the platform's functionality and capabilities.
• Provide exceptional customer service and build strong, long-lasting relationships.
• Conduct remote training sessions to educate clients on platform functionality, best practices, and configured workflows.

Implementation Specialist, Professional Services

• Drive net new business by proactively identifying, engaging, and converting high-value Enterprise and Strategic prospects into customers.
• Develop and execute strategies to penetrate new accounts, build strong relationships with key decision makers, and create tailored solutions that address complex business needs.
• Consistently exceed pipeline and sales targets by generating new opportunities through outbound prospecting, networking, and leveraging marketing-qualified leads.
• Lead expansion efforts within existing Enterprise accounts by uncovering additional use cases, identifying upsell and cross-sell opportunities, and driving adoption across multiple business units.
• Deliver compelling presentations and product demonstrations to both new prospects and current customers, effectively communicating value and ROI.
• Collaborate closely with Growth, Marketing, and Customer Success teams to optimize lead generation, accelerate sales cycles, and maximize expansion revenue.
• Analyze customer segments and market trends to identify new business opportunities and continuously improve the quality of the sales pipeline, with a strong focus on both acquisition and expansion.

Enterprise Account Executive – EMEA

• Own and manage the full sales cycle with current ClickUp Customers—building pipeline, qualifying leads, and closing deals - cross-selling, upselling, and expanding ClickUp’s footprint within current customer organizations.
• Consistently achieve and exceed pipeline and sales targets by converting free trials, marketing-qualified leads (MQLs), and demo requests into paid customers.
• Become an expert on the ClickUp platform to confidently field customer service and product questions.
• Deliver compelling product presentations and demos via online web conferencing tools.
• Partner with Sales Development, Marketing, Solutions Engineering, and Customer Success to ensure a seamless customer journey.
• Identify new customer segments and uncover opportunities to improve pipeline quality through proactive prospecting and account expansion.

Growth Account Executive – Expansion

AI Engineer

• Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.
• Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.
• Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.
• Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.
• Ensure the reliability, scalability, and performance of AI-powered features in production environments.
• Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.
• Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.
• Mentor and guide other engineers in best practices for building AI-powered products.

Senior AI Engineer – AI Product

Frontend Engineer

• Architect and evolve scalable, high-performing front-end systems in Angular 20+ that power the ClickUp platform.
• Define standards, patterns, and best practices for reusable components, state management, and system performance.
• Partner with product, design, and engineering leaders to shape technical direction and ensure architecture aligns with business needs.
• Lead initiatives to identify and resolve bottlenecks in performance, scalability, and developer experience.
• Champion testability and quality by influencing strategies for unit, integration, and end-to-end testing.
• Provide technical leadership and mentorship, guiding engineers on best practices, architectural trade-offs, and new front-end technologies.
• Drive continuous improvement in tooling, build pipelines, and developer productivity.
• Collaborate across teams (backend, integrations, QA, infrastructure) to deliver cohesive, end-to-end solutions.

Principal Frontend Engineer

Sales Development Rep

• Engage with our free user base to identify new opportunities for paid accounts.
• Run effective outbound prospecting campaigns including cold-calls, cold emails, and social touches.
• Qualify inbound leads by introducing ClickUp and running them through a BANT criteria.
• Represent our brand to customers at the start of their research journey.
• Schedule appointments and demos for new logo acquisition and expansion across the existing customer base.
• Serve as a product specialist on ClickUp products and services.

Sales Development Representative – EMEA

Engineering Manager

• Provide hands-on technical guidance to the team, ensuring best practices in software development, architecture, and design.
• Lead, mentor, and grow a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.
• Drive the development of new features and enhancements, ensuring high performance, scalability, and reliability.
• Work closely with product managers, designers, and other engineering teams to align on goals, prioritize initiatives, and deliver exceptional user experiences.
• Oversee code reviews, ensure adherence to coding standards, and advocate for clean, maintainable, and testable code.
• Stay up-to-date with the latest trends and technologies in collaborative editing, cloud infrastructure, and web development, and apply them to improve our product.
• Ensure the stability and performance of the Docs platform, proactively addressing technical debt and optimizing system architecture.

Manager

• Lead, inspire, and develop a team of Professional Services Consultants focused on onboarding, implementation, and solution delivery for mid-market to enterprise clients.
• Drive accountability, execution, and a high-performance culture with clear KPIs, project delivery standards, and coaching frameworks.
• Mentor consultants at all levels, from onboarding new hires to developing seasoned experts.
• Create clarity in chaos: Navigate shifting priorities, complex client needs, and fast-changing project scopes with poise and urgency.
• Become a product expert to effectively navigate complex customer requirements and recommend the best solutions.
• Oversee the successful delivery of Professional Services engagements, ensuring projects are delivered on time, within scope, and with exceptional quality.
• Establish and promote best practices in enterprise engagements.

Manager, Professional Services

Sales

• Manage a pod of at least 5 account executives.
• Coach, train, and support reps in closing deals and driving revenue growth.
• Serve as a player-coach on calls to train new reps and help established reps constantly improve.
• Motivate all team members to go above and beyond for customers.
• Construct a fun, high-energy environment where reps love coming to work and feel as if they’re being developed towards their fullest potential.
• Prioritize customer experience over making the sale, lead by example as a manager, and monitor adherence to sales policies and practices across your reports.

Regional Director, Enterprise Sales – AMER

DevOps Engineer

• Build a deep understanding of how ClickUp's systems behave, scale, interact and fail, and use that insight to identity risks and opportunities for remediation
• Own, drive and improve the incident management process across engineering org and participate in the team's follow-the-sun model
• Define SLOs and SLIs for all of our services and introduce error budgeting
• Own and improve our observability on all of our services
• Build software solutions to enable reliability and operability of large scale distributed systems handling petabytes of data and serving
• Build tools and automation to eliminate toil and reduce operational overhead. Create frameworks, processes and best practices to be used across ClickUp Engineering
• Automate critical portions of ClickUp engineering processes, to minimize risk and maximize the speed of innovation
• Manage capacity and performance to help scale our infrastructure both on public and private clouds around the world

Senior Database Reliability Engineer

Enterprise Account Executive

Customer Success Manager

• Develop and manage engagement plans for a diverse client portfolio using both scaled and personalized approaches.
• Conduct in-depth discovery sessions to understand customer needs and recommend actionable strategies for success.
• Build trusted relationships with key stakeholders, identifying and nurturing client champions to drive adoption and advocacy.
• Gather, analyze, and translate functional and technical requirements into tailored ClickUp solutions.
• Serve as a product expert, advising customers on leveraging ClickUp’s features to streamline workflows and solve complex business challenges.
• Analyze customer product usage data and translate it into actionable recommendations.
• Conduct ROI analysis to showcase the tangible benefits of ClickUp solutions.
• Proactively engage with customers to evaluate progress, address roadblocks, and uncover new opportunities for success.
• Collaborate with customers to establish clear business goals, success metrics, and timelines.
• Prioritize the customer experience, lead by example, be a doer, and monitor adherence to policies and procedures.
• Contribute to the development and optimization of regional and global operational processes.

• Drive growth within our existing customer base in the Mid Market segment (300-1000 employees)
• Focus on expansion, upsell, and cross-sell opportunities
• Build and deepen relationships with current customers to maximize value and adoption
• Partner with customers to:
• Understand evolving business goals, timelines, and success metrics
• Ensure ClickUp continues to deliver value as needs change
• Analyze customer usage data to:
• Identify trends and expansion signals
• Proactively address areas of risk and surface new opportunities
• Identify and engage new teams, departments, or business units within current customer organizations that could benefit from ClickUp
• Become a product expert, handling customer service and product-related questions to support adoption and expansion
• Deliver compelling presentations and product demos to stakeholders via web conferencing and in-person meetings
• Collaborate with Customer Success, Product, and Support teams to ensure a seamless customer experience and drive account growth