Clearwater Analytics

Senior Program Manager

Clearwater Analytics

full-time

Posted on:

Location Type: Office

Location: New York City • Idaho • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $120,000 - $168,000 per year

Job Level

Senior

About the role

  • Identifies and finalizes project/implementation scope.
  • Develops detailed implementation plans including internal, client and third-party resourcing.
  • Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan.
  • Generates weekly status reports, holds weekly status meetings with client and project team.
  • Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management.
  • Manage and report on budget for implementation.
  • Seek out, recommend, and implement continuous service improvements.
  • Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.

Requirements

  • Expert Technical skills in JIRA, Excel, Clarizen and Salesforce.
  • Financial Services Experience (Investment, Banking, Insurance, FinTech, etc).
  • Project manage in a matrix reporting environment.
  • Investment accounting and reporting knowledge.
  • Familiarity with Software-as-a-Service (SaaS) platforms and delivery model.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Excellent attention to detail and strong documentation skills.
  • Outstanding verbal and written communication skills.
  • Strong organizational and interpersonal skills.
  • Exceptional problem-solving abilities.
Benefits
  • health/vision/dental insurance
  • 401(k)
  • PTO
  • parental leave
  • medical leave
  • STD/LTD insurance benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementinvestment accountingreportingcontinuous service improvementsdocumentation
Soft Skills
attention to detailverbal communicationwritten communicationorganizational skillsinterpersonal skillsproblem-solving