Own end-to-end Microsoft partner operations across Commercial CSP and U.S. Government environments
Responsible for licensing, billing, Partner Center administration, Microsoft referrals, and partner program readiness
Lead the organization’s transition from Indirect CSP to Direct CSP and prepare for future participation in Microsoft’s A-OSG program
Serve as the single operational point of accountability for Microsoft across sales, finance, service delivery, compliance, and Microsoft partner teams
Manage and own operations including user roles, permissions, customer tenants, compliance documentation, onboarding activities, and support M&A
Validate and maintain Microsoft Customer Agreement acceptance and manage the full Microsoft licensing lifecycle
Validate and reconcile Microsoft invoices against Partner Center usage and support Finance with month-end close and revenue recognition inputs
Monitor and manage Microsoft referrals in Partner Center and ensure accurate attribution
Document Direct CSP requirements and support capabilities and compliance readiness
Monitor Microsoft updates related to A-OSG availability and align internal processes to expectations
Maintain eligibility and monitor program changes and communicate impacts internally
Develop dashboards and reporting for leadership

Requirements

Minimum 5 years of experience in Microsoft CSP, Partner Operations, or Channel Management
Hands-on experience with Microsoft Partner Center
Direct experience supporting Microsoft Customer Agreement Commercial CSP GCC and/or GCC High tenants
Strong understanding of Microsoft New Commerce Experience Microsoft Customer Agreement Azure Commercial and Azure Government billing
Experience with indirect CSP distributors
Strong financial and billing reconciliation skills
High level of organization, exceptional attention to detail and process discipline
Strong outreach and networking skills with the ability to build relationships with potential clients
Self-starter with a strong work ethic and a desire to succeed
Proficiency with software tools/applications (e.g., Salesforce.com, Microsoft Office)
Basic understanding of cybersecurity, information risk management, and compliance standards, and willingness to learn more to attain a level of proficiency required to be successful in this role
Strong written and verbal communication skills.

Benefits

Merit-based salary increases
Eligibility for 401(k) plan
Medical insurance
Dental insurance
Vision insurance
Life and disability insurances
Flexible paid time off
11 paid holidays
Paid sick time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft CSPPartner OperationsChannel ManagementMicrosoft Partner CenterMicrosoft Customer AgreementAzure Commercial billingAzure Government billingbilling reconciliationcompliance documentationdashboard development

Soft Skills

organizationattention to detailprocess disciplineoutreach skillsnetworking skillsrelationship buildingself-starterwork ethiccommunication skillsverbal communication