Channel Partner Manager
Clearwater Analytics
full-time
Posted on:
Location Type: Remote
Location: Remote • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $145,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AzureCyber SecuritySFDC
About the role
- Own end-to-end Microsoft partner operations across Commercial CSP and U.S. Government environments
- Responsible for licensing, billing, Partner Center administration, Microsoft referrals, and partner program readiness
- Lead the organization’s transition from Indirect CSP to Direct CSP and prepare for future participation in Microsoft’s A-OSG program
- Serve as the single operational point of accountability for Microsoft across sales, finance, service delivery, compliance, and Microsoft partner teams
- Manage and own operations including user roles, permissions, customer tenants, compliance documentation, onboarding activities, and support M&A
- Validate and maintain Microsoft Customer Agreement acceptance and manage the full Microsoft licensing lifecycle
- Validate and reconcile Microsoft invoices against Partner Center usage and support Finance with month-end close and revenue recognition inputs
- Monitor and manage Microsoft referrals in Partner Center and ensure accurate attribution
- Document Direct CSP requirements and support capabilities and compliance readiness
- Monitor Microsoft updates related to A-OSG availability and align internal processes to expectations
- Maintain eligibility and monitor program changes and communicate impacts internally
- Develop dashboards and reporting for leadership
Requirements
- Minimum 5 years of experience in Microsoft CSP, Partner Operations, or Channel Management
- Hands-on experience with Microsoft Partner Center
- Direct experience supporting Microsoft Customer Agreement Commercial CSP GCC and/or GCC High tenants
- Strong understanding of Microsoft New Commerce Experience Microsoft Customer Agreement Azure Commercial and Azure Government billing
- Experience with indirect CSP distributors
- Strong financial and billing reconciliation skills
- High level of organization, exceptional attention to detail and process discipline
- Strong outreach and networking skills with the ability to build relationships with potential clients
- Self-starter with a strong work ethic and a desire to succeed
- Proficiency with software tools/applications (e.g., Salesforce.com, Microsoft Office)
- Basic understanding of cybersecurity, information risk management, and compliance standards, and willingness to learn more to attain a level of proficiency required to be successful in this role
- Strong written and verbal communication skills.
Benefits
- Merit-based salary increases
- Eligibility for 401(k) plan
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurances
- Flexible paid time off
- 11 paid holidays
- Paid sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft CSPPartner OperationsChannel ManagementMicrosoft Partner CenterMicrosoft Customer AgreementAzure Commercial billingAzure Government billingbilling reconciliationcompliance documentationdashboard development
Soft skills
organizationattention to detailprocess disciplineoutreach skillsnetworking skillsrelationship buildingself-starterwork ethiccommunication skillsverbal communication