Clearlink

Inside Sales

• Represent Fortune 500 brands to assist customers in making informed purchasing choices, building important relationships, and expanding the value of their selections.
• Apply a one-call sales approach, improving every interaction to increase your earnings.
• Attend regular progress meetings with your expert coach to work towards personal goals that will drive success - and earnings!

Inside Sales Associate

General

• Conduct post-fulfillment surveys and communication to ensure customer satisfaction.
• Implement and maintain a structured communication plan, including 30-60-90 day and ongoing communication with sold customers.
• Offer products and services during monthly check-ins, responsible for generating new Monthly Recurring Revenue (MRR).
• Manage contract renewals as customer contracts expire, ensuring retention and customer satisfaction.
• Increase fulfillment rates by managing orders from inception to completion/installation.
• Efficiently enter orders into the back-office system, ensuring accuracy and timeliness.
• Set milestones and proactively reach out to suppliers for updates to ensure timely delivery and installation.
• Utilize SMS/email systems to send reminders to customers regarding milestone updates.
• Proactively resolve cancellations by addressing customer concerns and finding solutions to retain their business.
• Refer customers back to the sales team to pivot to a new solution when necessary.

Inside Sales Associate

Inside Sales Associate

Fulfillment Specialist