clearer.io

Data Analyst

• Design and oversee the implementation of scalable data models and schemas; collaborate with Data Engineering to define the long-term evolution of the data platform.
• Synthesize complex, multi-layered analyses into compelling narratives and recommendations for leadership.
• Identify and scope high-value analytical projects that the business hasn't yet identified, moving the needle on core "North Star" metrics.
• Lead the design and analysis of complex A/B and multivariate tests, ensuring statistical rigor and providing clear "go/no-go" recommendations.
• Standardize analytical workflows, from SQL coding standards and peer-review processes to the automation of mission-critical reporting suites.
• Act as a technical lead and mentor for Associate and Mid-level analysts, conducting code reviews and fostering professional growth within the team.

Senior Data Analyst

Product Manager

• Gather and organize merchant feedback, support tickets, and usage data to help identify pain points and opportunities
• Assist in writing clear requirement docs (PRDs, user stories)
• Track feature adoption and performance metrics; build reports and analyses for the team
• Support competitor and market research to spot trends in the app industry
• Coordinate with engineering, design, and merchant success to keep projects on track and follow up on action items
• Build understanding of shopper behavior and market context as a foundation for future roadmap ownership

Junior Product Manager

Frontend Engineer

• Build, maintain, and improve responsive user interfaces, UI component libraries, templates, product flows, and Webflow-powered website experiences. Translate design specifications, prototypes, and design system components into polished and production-ready experiences.
• Collaborate closely with designers to resolve feasibility questions, refine interactions, micro-animations, and user flows, and ensure visual accuracy.
• Integrate APIs, improve front-end workflows, and support more seamless product experiences.
• Optimize front-end code for performance, accessibility, scalability, maintainability, and cross-browser consistency.
• Contribute to code reviews, shared components, technical documentation, and front-end best practices.
• Troubleshoot bugs, layout issues and technical problems across products, websites, and platforms.
• Support the evolution of front-end patterns that help the team deliver faster, more consistent, and higher-quality interfaces.

UX/UI Developer

Customer Success Manager

• Monitor account health signals across a large pooled book and prioritize outreach based on churn risk.
• Book and run consultations with merchants showing disengagement, low adoption, or explicit cancellation intent.
• Diagnose the root cause of risk quickly and take action: re-engage, re-onboard, escalate, or route to the right resource.
• Maintain SLA-based response times on inbound requests via shared inbox (email and chat).
• Identify and qualify expansion opportunities within the pooled book, including cross-sell across the Clearer suite.
• Convert inbound signals from lifecycle campaigns, chat, and email into qualified consultations.
• Run value consultations that surface unmet needs and build the case for additional products.
• Hand off qualified expansion leads to the relevant Sales rep or CSM under clear rules of engagement.
• Deliver one-to-many engagement: onboarding webinars, optimization roundtables, and adoption campaigns across the pooled segment.
• Drive feature adoption and product education at scale to reduce passive churn and increase account health.
• Use AI tools to monitor your book, triage inbound signals, prioritize your day, and draft outreach.
• Embrace experimentation: test new plays, give fast feedback to management on what works, and help build the playbooks that scale.

Customer Success Manager – Scale

• Monitor account health signals across a large pooled book and prioritize outreach based on churn risk.
• Book and run consultations with merchants showing disengagement, low adoption, or explicit cancellation intent.
• Diagnose the root cause of risk quickly and take action: re-engage, re-onboard, escalate, or route to the right resource.
• Maintain SLA-based response times on inbound requests via shared inbox (email and chat).
• Identify and qualify expansion opportunities within the pooled book, including cross-sell across the Clearer suite.
• Convert inbound signals from lifecycle campaigns, chat, and email into qualified consultations.
• Run value consultations that surface unmet needs and build the case for additional products.
• Hand off qualified expansion leads to the relevant Sales rep or CSM under clear rules of engagement. You source; they close.
• Deliver one-to-many engagement: onboarding webinars, optimization roundtables, and adoption campaigns across the pooled segment.
• Drive feature adoption and product education at scale to reduce passive churn and increase account health.
• Use AI tools to monitor your book, triage inbound signals, prioritize your day, and draft outreach — so you spend your time on conversations, not admin.
• Embrace experimentation: test new plays, give fast feedback to management on what works, and help us build the playbooks that scale.

Account Manager

• Identify and research prospective partners with mutual goals
• Develop a value proposition, encouraging referral partners, SI’s and influencers
• Sales support to existing and potential partners, training, customer visits, technical/administrative information, demonstrations and quotes
• Work with Partner Enablement to develop agency partnerships
• Structure and negotiate referral agreements with potential partners
• Prospect and build strong relationships, understanding concerns and enhancing their business
• Prepare presentation materials, conduct education webinars & workshops’.
• Identify new opportunities

Senior Data Analyst

Junior Product Manager

UX/UI Developer

Customer Success Manager – Scale

Customer Success Manager

Partner Manager