Clay

People Operations Generalist

Clay

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $175,000 - $200,000 per year

Job Level

About the role

  • Own our People Operations infrastructure from the ground up: HRIS administration, employee lifecycle workflows, benefits programs, and compliance frameworks.
  • Build streamlined, technology-driven systems that can support this growth while keeping the unique culture that makes Clay successful.
  • Design and implement end-to-end employee lifecycle processes that balance consistency and automation with a human touch.
  • Develop globally-inclusive approaches to leave management, immigration, employment classification, and core policies/programs.
  • Evaluate clay’s current tech stack. Identify gaps and build a comprehensive systems strategy that prioritizes cohesion and data integrity.
  • Own the full benefits lifecycle, from vendor management and negotiation to comprehensive program review, ensuring offerings remain competitive, aligned with employee needs, and reflect Clay’s commitment to supporting our people.
  • Manage leave of absence programs (parental leave, medical leave, disability) with empathy and attention to the human on the other side of the process.
  • Support global expansion while maintaining the unique cultural DNA that makes each Clay office special.

Requirements

  • 8-10 years in core People Operations or Generalist roles, with significant benefits administration and compliance experience.
  • Deep expertise with Rippling (or similar HRIS platforms) and knowledge of the current HR systems ecosystem.
  • Experience managing programs end-to-end, including strategic design, internal stakeholder management, implementation, and employee communications.
  • Previous success building (and/or significantly improving!) People Ops infrastructure at a scaling startup (ideally 200-1000+ employees).
  • Vendor negotiation and onboarding
Benefits
  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HRIS administrationbenefits administrationemployee lifecycle processesleave managementvendor managementprogram reviewdata integritystrategic designimplementationemployee communications
Soft skills
empathyattention to detailstakeholder managementcommunicationcultural awareness