Clay

Solutions Partner Program Manager

Clay

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $160,000 - $200,000 per year

About the role

  • Own the end-to-end Solutions Partner Program: guidelines, tier definitions, benefits, and partner expectations
  • Run application, screening, and approval workflows
  • Manage tiering logic and benefit eligibility with GTM Ops
  • Monitor partner compliance across accreditation, activity, and quality standards
  • Define and operate partner dashboards and reporting
  • Track program health signals (engagement, accreditation, feedback, tier distribution)
  • Own the accreditation framework: criteria, rubrics, and renewal cycles
  • Operate feedback collection, scorecards, and escalation workflows
  • Manage core benefits (Partner Growth Fund, awards, milestone recognition)
  • Partner with Marketing and Brand on partner-facing messaging
  • Lead enablement programming with Product, Education, and Partnerships
  • Support partner events and announcements

Requirements

  • 5+ years of experience in program operations, enablement, education, partner programs, solutions engineering, or GTM-facing roles
  • Experience owning complex programs where guidelines, measurement, and operational rigor matter
  • Strong cross-functional execution skills, particularly with Ops, Marketing, Brand, and Product teams
  • Comfort designing systems, rubrics, and workflows that scale without losing quality
  • Sound judgment on partner-facing decisions and escalations, with a bias toward customer centricity and long-term program health
  • High attention to detail, strong written communication, and an ability to turn ambiguity into a clear operating structure
Benefits
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program operationsenablementeducationpartner programssolutions engineeringGTM-facing rolesguidelinesmeasurementoperational rigoraccreditation framework
Soft skills
cross-functional executionattention to detailwritten communicationcustomer centricityjudgmentambiguity managementleadershiporganizational skillsfeedback collectionescalation management