Security Guard
Classet
Salary
💰 CA$19 - CA$22 per hour
Job Level
Junior
About the role
- Provide proactive and reactive patrols and respond to incidents within hospital units, including the mental health ward.
- Monitor for and escalate security concerns in the Emergency Department.
- Respond quickly and effectively to coded hospital emergencies.
- Support and oversee patient watch guards in high-risk areas.
- Assist in developing and implementing security plans for high-risk patients.
- Work closely with law enforcement and emergency services when required.
- Deliver excellent customer service while working with vulnerable populations and individuals under stress.
- Utilize verbal de-escalation and conflict resolution techniques.
- Write clear, concise, and accurate reports; maintain incident records.
- Ensure safety and security of patients, staff, and visitors throughout the hospital.
- Work rotating continental shifts (0800–2000 / 2000–0800) at Southlake Regional Health Centre.
Requirements
- Valid Ontario Security Guard License
- Standard First Aid & CPR Level C certification
- Use of Force certification
- Management of Aggressive Behaviour (MOAB) certification
- Minimum 1 year of security experience
- Immunization record for MMRV (Measles, Mumps, Rubella, Varicella)
- Two-step TB test
- Fully COVID-19 vaccinated
- Must be legally authorized to work in Canada
- Physically fit: able to stand/walk for long periods and respond quickly to emergencies
- Strong conflict de-escalation and communication skills (preferred)
- Experience in healthcare, hospital, or high-stress security environments (preferred)
- Ability to remain professional and calm in urgent/emergency situations (preferred)
- Strong interpersonal skills across diverse social and cultural groups (preferred)
- Report writing and clear documentation skills (preferred)
