Claro Enterprise Solutions

Network Operations

• Operate, maintain, check, provision, and monitor locally, equipment, systems, facilities, and networks of Claro's Telecommunications Network
• Implement work orders for the commissioning of infrastructure, facility upgrades, and connectivity for Claro Enterprise Solutions’ Telecommunications Network
• Execute the work orders for the provision of services to Carriers and customers of Claro Enterprise Solutions’ Telecommunications Network
• Perform the activities necessary to restore the continuity and quality of service
• Plan and follow up on detailed preventive and corrective maintenance programs to ensure the service meets the quality parameters required

Network Operations Specialist

Sales Engineer

• Lead and scale the Pre-Sales Solutions organization.
• Own the end-to-end solutioning strategy for revenue generation.
• Architect integrated, multi-domain solutions.
• Establish and standardize the pre-sales operating model.
• Act as a strategic partner to Sales leadership.
• Build and manage a high-impact partner ecosystem.
• Ensure seamless transition from sales to delivery.
• Drive operational excellence and performance management.
• Develop talent and organizational capability.
• Act as technology and market intelligence leader.
• Oversee workload distribution and project execution.

Sales Engineering Manager

Product Marketing

• Define clear, differentiated positioning and messaging for Claro’s technology solutions.
• Translate technical features into value‑based narratives tailored to specific industries, personas, and customer pain points.
• Ensure consistent messaging across all marketing, sales, and product touchpoints.
• Build and execute launch strategies for new solutions and major enhancements.
• Identify target segments, key use cases, competitive considerations, and success metrics for each launch.
• Create high‑impact assets—including datasheets, whitepapers, case studies, web copy, and POVs.
• Collaborate with direct and channel sales teams to provide the tools and resources they need to sell our products effectively.
• Monitor industry trends, competitive shifts, customer needs, and emerging technologies.
• Support demand generation activities by contributing to the development of marketing campaigns, lead generation programs, and customer acquisition initiatives.
• Work closely with cross-functional teams, including product management, engineering, sales, and customer success.
• Recommend pricing for the products/solutions, promotional activities, and launch offers.
• Represent the ideal customer profile in business decisions and identify opportunities/risks for marketing strategy and product innovation based on customer needs.
• Develop deep expertise in Claro’s products, customer needs, industries, and expected business outcomes.

Network Operations Specialist

Sales Engineering Manager

Product Marketing Manager