Claro Enterprise Solutions

Product Manager

• Develop product documentation, including technical requirements, product descriptions, commercial presentations, and use cases, tailored to both internal and external customers, to create comprehensive product collateral.
• Create and update homologation requirements to test new services with different platforms, providers, and vendors based on client requests.
• End-to-End Product Development Management
• This Technical Product Manager serves as a knowledgeable Subject Matter Expert (SME) internal and customer interactions
• Guided new product development, including gap and competitive analysis, end-user research, and pricing analysis benchmarking
• Collaborate with coordinating departments, including Presales, Engineering, Marketing, and Finance, to develop and execute a comprehensive project plan and strategy that spans product development through to launch.
• Project Tracking, supervise team members’ documentation and task completion to ensure accurate status, provide accurate Project Scopes and Meeting Minutes to all stakeholders, and provide feedback to internal organizations.
• Ensure that various stages of product development are completed on time by leading, organizing, and requesting constant updates from cross-functional teams.
• Collect, analyze, and report on data, making adjustments to development plans as needed to facilitate a successful new product rollout.
• Represent the voice of the end consumer throughout the development process.
• Ensure that high standards of reliability, quality, usability, and measurement are adhered to throughout each phase of product development.

Account Executive

• Research the market to find potential clients and business opportunities (Identify Acquisition Opportunities)
• Build and maintain strong relationships with potential clients, understanding their needs and providing solutions (Develop Business Relationships)
• Create and present customized business proposals to clients and negotiate contracts (Present Proposals and Negotiate Contracts)
• Set and achieve monthly and quarterly sales goals while effectively closing deals (Meet Sales Targets)
• Work with Operations and Customer Service to implement acquisition strategies and ensure customer satisfaction (Collaborate with Internal Teams)
• Keep detailed records of client interactions and update information in the CRM system (Maintain Accurate Records)
• Build connections with key personnel in assigned customer accounts (Establish Professional Relationships)
• Engage appropriate company personnel to meet account performance objectives (Coordinate Resources)
• Continuously evaluate and validate customer needs and ensure profitability and quota fulfillment (Assess Customer Needs; Fulfill Sales Quota; Ensure Profitability)
• Maintain sales funnel accuracy and complete strategic account plans that align with company standards (Maintain Funnel Accuracy; Complete Account Plans)
• Identify and cold call potential clients to establish relationships (Research Prospects)

Sales Account Executive, Acquisitions

Prospect and generate net new business opportunities across assigned verticals and regions
Identify key decision-makers and initiate outreach to drive qualified discovery meetings
Build and manage a strong pipeline of mid-market and enterprise accounts
Lead the full sales cycle from first contact to contract execution
Collaborate with Claro and Hitss pre-sales and technical teams to design tailored IT solutions
Position bundled offerings that combine digital platforms with infrastructure and cybersecurity services
Understand vertical-specific business challenges and align solutions accordingly
Achieve or exceed quarterly and annual sales quotas
Maintain accurate CRM records, activity tracking, and pipeline forecasting
Represent Claro and Hitss at events, trade shows, and webinars to increase market visibility

Product Manager

Sales Account Executive, Acquisitions

Sales Executive, Enterprise Technology Solutions