Claro Enterprise Solutions

Sales

• Proactively recruit and onboard new qualifying partners.
• Drive adoption of company programs and initiatives among assigned partners.
• Ensure partner compliance with all partner agreements and program requirements.
• Maintain high partner satisfaction ratings in alignment with company standards.
• Establish and maintain productive, professional relationships with key stakeholders within assigned partner accounts and territories.
• Proactively assess, clarify, and validate partner needs on an ongoing basis.
• Coordinate internal company resources (support, services, sales, and management) to meet partner performance objectives and expectations.
• Manage and mitigate potential channel conflict through strong internal and external communication and adherence to channel rules of engagement.
• Lead joint partner planning processes, including the development of mutual performance objectives, financial targets, and critical milestones.
• Develop and maintain partner account plans that meet established company standards.
• Ensure consistent execution against agreed-upon partner strategies and objectives.
• Achieve assigned sales quotas and profitable revenue targets within designated partner accounts.
• Sell through partner organizations to end users in coordination with partner sales teams.
• Lead solution development efforts that address end-user needs while aligning company and partner resources.
• Meet assigned targets for sales volume and strategic growth objectives.
• Manage sales pipeline, funnel, forecasts, and opportunities in accordance with company standards.
• Track partner performance and progress toward established goals, adjusting strategies as needed to ensure success.
• Complete all required training and professional development objectives within assigned timelines.

Channel Sales Manager

Sales Engineer

• Lead, manage, and develop a team of Solution Architects to ensure timely, accurate, and high-quality delivery of quotations, estimates, and solution documentation aligned with customer requirements.
• Drive the solutioning agenda for Claro’s Innovation and Accelerator engines.
• Ensure the Solution Architect team builds and maintains deep technical and business expertise across strategic growth areas.
• Support Sales teams in closing opportunities by prioritizing pursuits, anticipating competitive threats, and addressing customer objections.
• Develop and maintain strong working relationships with hyperscalers, OEMs, partners, and internal teams.

Sales Engineering Manager

Solutions Engineer

• Collaborate with Sales, Product, and Marketing teams to engage mid-sized enterprise clients
• Work closely with Account Executives to ensure proposed services align with overall account strategy
• Build and maintain strong customer relationships throughout the sales and delivery lifecycle
• Provide technical expertise during pre-sales activities, including client meetings and presentations
• Lead the design and architecture of end-to-end solutions across multiple portfolios
• Serve as the technical bridge between CES and prospects/customers

Solutions Architect

Data Scientist

• Support the development of an AI solution that allows users to ask business questions using natural language (English and Spanish)
• Assist with connecting and querying service inventory and billing/order databases
• Contribute to chatbot development capable of answering basic operational and service questions
• Collaborate with technical and non‑technical stakeholders across the business
• Document solution requirements, data sources, and technical considerations

Data Science Intern

Product Marketing

• Create and manage a portfolio hierarchy that aligns to buyer needs, market dynamics, and overall business strategy.
• Translate business objectives, market opportunities, and the offering portfolio into a cohesive, formal go-to-market (GTM) strategy.
• Develop and execute go-to-market plans for the portfolio, including target audience prioritization, messaging, and integrated campaign strategy.
• Oversee launch planning for new offerings, including defining and managing an enterprise-wide launch process and templates covering products, solutions, and services.
• Develop a deep understanding of buyer and customer needs, market trends, and the competitive landscape.
• Partner with leaders across sales, product, marketing, customer success, and other functions to design aligned strategies, tactics, and resources that achieve corporate objectives.
• Create and lead a revenue enablement plan that drives portfolio understanding, adoption, and growth across buyer- and customer-facing roles.
• Provide leadership, direction, and mentoring to product marketing and vertical marketing team members.
• Formalize and maintain processes, measurement tools, and reporting structures to support portfolio marketing team goals.

Senior Product Marketing Manager

Accounting Manager

• Manage general accounting activities for multiple legal entities within a shared-services environment, including general ledger, accounts payable, accounts receivable, cost accounting, and related close processes.
• Oversee and coordinate monthly, quarterly, and annual close activities, ensuring accuracy, timeliness, and compliance with U.S. GAAP and internal controls.
• Review and approve journal entries, account reconciliations, and other accounting work products, ensuring completeness, accuracy, and adherence to company policy.
• Maintain responsibility for the general ledger structure, including chart of accounts, mappings, and validation rules within Oracle.
• Prepare, review, and present end-of-month financial results, variance analysis, and supporting schedules to management and key stakeholders.
• Perform and document technical accounting research; prepare U.S. GAAP-compliant accounting memoranda to support complex transactions and new accounting standards.
• Ensure consistent application of accounting policies across all supported U.S. entities within the shared services model.
• Support parent-company reporting and consolidation requirements, including end-of-month reporting to América Móvil.
• Partner with Controllers and cross-functional teams (e.g., FP&A, Tax, Internal Audit) to streamline accounting processes, enhance financial reporting, and support strategic initiatives.
• Provide timely financial data and insights to support management decision-making.
• Support internal and external audit requests, ensuring complete documentation, timely responses, and process transparency.
• Supervise, coach, and develop a team of accounting professionals, including performance feedback, goal setting, and succession planning.

Account Executive

• Own the full sales cycle—from strategy to close.
• Identify new opportunities, build trusted relationships with IT decision-makers.
• Prospecting and Lead Generation.
• Schedule and host discovery calls to understand business needs.
• Provide product demonstrations to illustrate solutions.
• Address objections and concerns of prospects.
• Negotiate pricing and terms to close deals.
• Track and report on sales activities to ensure goal alignment.
• Build rapport and communicate effectively to guide prospects through the sales process.
• Develop and execute outbound sales strategies focusing on mid-market and enterprise clients.
• Establish relationships with senior-level and C-suite IT executives.
• Build and manage a robust sales pipeline through strategic outreach and follow-ups.
• Collaborate with Pre-Sales, Product, and Marketing teams to drive deals forward.
• Consistently meet or exceed sales quota and strategic revenue goals.

Sales Executive, Direct Sales

Manager

• Garantizar la operación continua y confiable de los sitios de la red de acceso móvil.
• Ejecutar y supervisar tareas de mantenimiento preventivo y correctivo en equipamiento electrónico e infraestructura.
• Diagnosticar y resolver fallas técnicas de origen eléctrico, electromecánico o de telecomunicaciones.
• Asegurar altos índices de disponibilidad de red, optimizando el uso de los recursos asignados.
• Participar en esquemas de guardias operativas.