Clark County WA

Mobile Administrator Coordinator IV

Clark County WA

full-time

Posted on:

Location Type: Hybrid

Location: Oregon • Washington • United States

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Salary

💰 $8,654 - $12,115 per month

About the role

  • Provide tier 3 technical support to clients using mobile technology in support of their daily business functions
  • Coordinate and solve problems with Network Administrators to ensure company mobile devices can access the internal network
  • Provide updated certificates to maintain communication between ISE and MDM
  • Fix and accurately resolve MDM system problems and maintain (update) MDM server with appropriate version of software to provide security and support current devices
  • Maintain vital certificates and tokens to provide communication between Apple and the device management system as well as certificates to keep the management platform in compliance
  • Add and remove devices and applications as needed on MDM server
  • Participate as a team member on IT projects as requested
  • Meet with clients to fix issues and deliver training as needed
  • Develop and sustain documentation for setup, registration, use and support of devices for IT issued mobile devices to staff
  • Create and maintain documentation for mobile device administration
  • Management of all mobile devices in our asset management system
  • Process mobile devices for disposal
  • Provide device reports to departments and Internal Services Finance manager as requested
  • Create Links with icons to support web apps created by GIS and make them available to devices
  • Lead the ticket queue for Mobile Administration and work the incidents and requests assigned to that queue
  • Research new technology for the mobile environment as requested
  • Support users and phone numbers for text archiving
  • Handle Verizon services

Requirements

  • Bachelor’s degree in computer science or a related field OR a proven track record working as a mobile admin
  • Knowledge of current principles in MDM and endpoint environments and information technology systems
  • A valid motor vehicle operator’s license may be required depending on the job functions
  • Employment is contingent upon passing a security background investigation
  • This position may require a possible background test and or finger printing (this can take up to 6 weeks)
Benefits
  • medical, vision and dental insurance
  • paid leave
  • flexible spending accounts
  • life insurance
  • long-term disability
  • retirement
  • deferred compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MDMmobile technologynetwork administrationdevice managementdocumentationasset managementmobile device administrationsecurityproblem solvingtechnical support
Soft Skills
communicationteamworktrainingclient interactionresearch
Certifications
Bachelor’s degree in computer sciencevalid motor vehicle operator’s license