ClanX

Solutions Engineering Manager

ClanX

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

SeniorLead

About the role

  • Handle customer issues related to Blotout’s JavaScript SDKs and integrations
  • Communicate clearly with customers to understand and resolve technical problems
  • Collaborate with internal teams to escalate and solve complex issues
  • Lead a small team of junior engineers and scale the team as we progress
  • Guide and mentor team members to ensure high-quality technical support

Requirements

  • Minimum 8 years of hands-on experience with JavaScript
  • Excellent English communication skills (written and verbal)
  • Experience in client-facing technical support roles
  • Willing to hustle and work across multiple time zones
  • Currently managing a team