Coach, mentor, and develop a high-performing, engaged, and results-oriented payroll team
Oversee the North American Payroll function, including processing, compliance, procedures, and payroll tax for approximately 5,000 employees, ensuring accurate and timely payroll operations
Work with third-party vendor to update configuration to the payroll system to meet business needs, including earnings codes, deduction codes, and benefit calculations, while ensuring compliance with U.S., Puerto Rico, and Canadian wage and hour laws.
Provide oversight to the successful execution and development of the company’s payroll practices
Develop training and coaching programs for employees, cultivate a culture of customer service and build relationships with key internal stakeholders
Collaborate with third-party vendors to ensure the accurate and timely payment of the company’s tax liabilities to all tax agencies
Maintain high standards of legal compliance and protection of sensitive employee and company information
Serves as the payroll subject matter expert (SME) during Payroll, Timekeeping and HRIS upgrades and implementations
Respond to employee inquiries, regulatory requests and special projects providing guidance on taxes, payroll withholding, projections and reporting for senior management
Author and maintain documentation of payroll processes and procedures
Ensures SOX and privacy compliance and monitor internal controls, including weekly audits, reconciliations and all quarterly and year-end payroll activities, resolving complex tax and compliance issues as needed
Identify, research and resolve payroll issues in a timely and accurate manner
Recommend and implement payroll technology and process improvements to drive efficiency and continuous improvement
Provide proactive, high-quality customer service to internal stakeholders, communicating payroll updates and delivering required payroll data
Work with third party vendors to complete post payroll tasks as required
Requirements
Bachelor’s degree in business, Tax, Accounting/Finance or relevant experience
5 - 7 years of payroll experience in a multi-state retail environment
3 years people management experience
HCM systems experience required; Ultimate Kronos Group (UKG) payroll system preferred
5 -7 years payroll experience in a multi-state environment (retail preferred)
Experience reconciling and preparing W-2 and W-2c forms, W2-PR forms and Canadian T4 and RL-1 forms
Thorough understanding of current payroll tax laws and regulations, including multi-state and local experience with a strong understanding of cross border and reciprocity taxation
Multi FEIN exposure required
Experience utilizing a third-party payroll provider required
Strong attention to detail, accuracy and quality and the ability to meet strict deadlines
Working knowledge of HR and payroll laws, taxes and garnishment rules by state
Ability to work independently and manage multiple tasks simultaneously
Excellent organizational skills and attention to detail
Advanced proficiency in Microsoft Office with expert level Excel skills including complex formulas, pivot tables and data analysis
Ability to work in a fast pace changing environment.
Benefits
medical, dental, and vision insurance
voluntary welfare plans
bonus plan eligibility
401(k) match
vacation time
sick time* and paid leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.