Civix

Backend Engineer

• Partner with stakeholders to gather requirements and translate them into practical technical solutions
• Design, develop, and maintain scalable, high-quality applications using modern .NET technologies
• Troubleshoot and resolve complex software issues, performance bottlenecks, and defects
• Deploy, monitor, and maintain systems in production environments
• Collaborate with cross-functional teams to align project goals with delivery
• Contribute to code reviews and help shape engineering best practices
• Document processes, infrastructure, and development standards clearly

Full Stack Developer, C# .NET

Manager

• Lead project and task management activities, including developing project work plans and managing the completion of work products.
• Review and summarize state and federal regulations.
• Lead and support compliance monitoring engagements of grantees and their subrecipients.
• Provide expert-level technical assistance to grantees and their subrecipients.
• Design and implement federally funded housing, economic development, infrastructure, planning, climate adaptation, clean energy, or public services programs.
• Support budget development and maintenance for grantees and subrecipients.
• Develop and implement a process for project and grant-level reporting
• Conduct research and analysis, and develop and deliver presentations for clients, stakeholders, and the public.
• Draft plans, reports, and assessments based on research and analysis.
• Support the development of client-facing documents, such as policies and procedures, checklists, forms, and administrative guidance.
• Draft documents, memos, letters, and other formal communications to clients.
• Lead or support the preparation for meetings or workshops.
• Capture and compile notes from internal meetings and meetings with clients.
• Support Project Managers in the delivery of services to clients.

Senior Grant Manager

Accountant

• Prepare routine journal entries and supporting documentation
• Assist with the monthly close process, including schedules and reconciliations
• Maintain accurate and timely balance sheet reconciliations
• Investigate and resolve reconciling items and variances
• Record and support revenue, expenses, accruals, and payroll-related entries
• Support accounts payable and accounts receivable processes as needed
• Ensure proper coding and documentation of transactions
• Assist in preparing financial reports and schedules for internal use
• Support variance analysis and ad-hoc reporting requests
• Maintain organized and audit-ready support files
• Assist with audit and tax support requests, including PBC schedules
• Ensure compliance with accounting policies and internal controls
• Support documentation and process adherence
• Maintain accuracy in the accounting system and supporting tools
• Identify opportunities to improve efficiency and consistency
• Follow established close checklists and procedures

Customer Success Manager

• Lead the CS Team managing solutions for Go Elect customers
• Directly manage a team of Project & Success Managers, Customer Support Representatives, Business Analysts, and Trainers
• Set quarterly MBOs for team members
• Monitor and evaluate each project phase for quality standards
• Identify process gaps to enhance operational efficiency
• Drive account expansion through cross-selling and up-selling
• Collaborate with Sales to maximize customer value from solutions
• Lead and manage customer support representatives
• Track performance metrics for customer support
• Conduct periodic Customer Business Reviews
• Collaborate with the Executive Team for business reviews

Director of Customer Success – Elections

Sales

• Consistently achieve and exceed sales targets.
• Build and maintain a healthy sales pipeline for GoElect, GoRegister, and GoEthics products.
• Develop and execute a comprehensive territory plan targeting state and local entities.
• Build and maintain strong relationships with key decision-makers, including Secretary of State offices, City and County Clerks, and Ethics Commissions.
• Manage the full sales cycle — from prospecting, qualification, discovery, demo, to contract negotiation and closing.
• Collaborate with internal teams (pre-sales, development, customer success) to align Civix solutions to business outcomes for our customers.
• Stay current on the competitive landscape and trends in all three product areas to effectively position Civix solutions.
• Keep informed on state election laws, ethics regulations, and compliance standards to position our software effectively.
• Represent the company at industry conferences, government meetings, and networking events.
• Provide accurate sales forecasts and reporting in CRM (HubSpot).
• Act as the quarterback for sales pursuits, providing strategy and guidance for solution engineers, product, customer success, and delivery.

Sales Director

Account Executive

• Own Customer Change Requests Intake, review, quote development, secure pricing approvals, and obtain signatures for customer change requests to existing contracts.
• Manage Customer Renewals Prepare contracts and amendments, coordinate approvals and negotiation of terms and conditions, and obtain customer signatures.
• Support Contract Modifications Draft and route amendments, SOW updates, and addenda in alignment with policy, working with Legal as needed.
• Conduct Go-to-Market Research Analyze markets, segments, competitors, and buyer personas to inform campaigns and GTM strategy.
• Attend Company Events as Needed Support conferences, webinars, and customer events; engage prospects and customers to build a sales pipeline and brand awareness.
• Maintain Accurate Records Update CRM with opportunities, activities, including close plans to ensure accuracy in sales forecasting.

Associate Sales Representative

Product Manager

• Serve as the single accountable owner for the Elections product portfolio, including vision, roadmap, and delivery outcomes.
• Define and maintain a multi-year product strategy aligned to statutory requirements, customer needs, and Civix’s business objectives.
• Own product prioritization decisions, tradeoffs, and sequencing across customer commitments, platform evolution, and innovation.
• Own the economic health of the Elections product line, including pricing strategy, margin awareness, and cost-to-deliver considerations.
• Partner with Sales and Finance to support deal structuring, pricing models, renewals, and expansion opportunities.
• Understand and actively manage the relationship between roadmap decisions and financial outcomes.
• Lead product GTM strategy in partnership with Sales, Marketing, and Customer Success.
• Ensure product positioning, messaging, and differentiation are clear, credible, and grounded in election realities.
• Support major customer engagements, RFP responses, and executive-level product discussions with election officials.
• Bring hands-on elections expertise across voter registration, election administration, reporting, compliance, and statutory delivery.
• Ensure products meet evolving state and local election requirements with accuracy, predictability, and auditability.
• Act as a trusted domain leader internally and externally, representing Civix credibly with election officials and regulators.
• Partner closely with Engineering and CloudOps to ensure roadmap feasibility, delivery discipline, and quality outcomes.
• Establish strong PDLC practices that balance speed, compliance, and operational stability.
• Drive alignment across Product, Engineering, Sales, and Customer Success — eliminating handoff gaps and ambiguity.
• Lead and mature a team of Product Managers and Product Owners with clear accountability and high standards.
• Establish measurable product outcomes tied to customer success, delivery predictability, and business performance.
• Raise the overall product maturity of the Elections organization.

Senior Director of Product Management – Elections

Content Writer

• Research and identify opportunities from federal, state, local, and private funding sources.
• Write, edit, and submit high-quality proposals, letters of intent, and supporting documentation.
• Collaborate with program managers and subject matter experts to gather necessary information for proposals.
• Ensure proposals align with organizational goals and meet solicitation requirements.
• Maintain a calendar of deadlines and manage timely submissions.
• Track and report on the status of proposals and awarded opportunities.
• Assist with post-award compliance, including reporting and documentation.
• Maintain accurate records in the Customer Relationship Management system (currently Hubspot).

Proposal Writer

Human Resources

• Manage full-cycle recruitment, including job postings, candidate screening, interviews, and offer negotiations.
• Oversee onboarding and orientation programs to ensure a smooth transition for new hires.
• Maintain and update HRIS records and ensure compliance with federal, state, and local employment laws.
• Serve as a point of contact for employee relations, providing guidance on policies and conflict resolution.
• Administer benefits programs and assist employees with enrollment and inquiries.
• Support performance management processes, including goal setting and evaluations.
• Prepare HR reports and assist with audits and compliance reviews.
• Collaborate with leadership on HR initiatives and employee engagement strategies.

HR Generalist

• Manage, mentor, and grow multiple development squads, including developers, technical leads, and QA professionals.
• Oversee individual and team performance through regular feedback, goal setting, and career development plans.
• Maintain and advocate for coding standards, design patterns, and modern software engineering practices.
• Provide guidance on .NET Framework/Core development, React/Angular front-end solutions, and SQL-backed data models.
• Implement and refine Agile methodologies to ensure on-time, high-quality releases.
• Partner with QA teams to incorporate automated testing tools, ensuring continuous integration and delivery.
• Lead cloud adoption strategies, including containerization, microservices, and Infrastructure as Code.
• Collaborate with InfoSec to ensure compliance requirements are met and drive secure coding practices.