Civix

QA Engineer

• Engage in story development and backlog refinement sessions with the customer and dev team to define clear, testable acceptance criteria (ACs) early.
• Use risk-based testing to prioritize test coverage where it matters most.
• Design and maintain test plans and cases for manual and automated testing across dev, UAT, and production environments.
• Balance exploratory and usability testing with automation, reflecting agile best practices.
• Define and expand an automation strategy that handles regression, API, performance, and accessibility tests.
• Drive continuous testing as part of CI/CD pipelines—supporting frequent, reliable validation.
• Track and report key quality metrics—defect density, automation coverage, MTTR, leakages, and test execution trends.
• Use these insights to iterate on the QA process, tools, and strategic direction.
• Ensure traceability from requirements through to validation (verification & validation alignment).
• Help mitigate miscommunication risks between evolving requirements and QA testing scope.
• Participate in sprint planning, refining, and retrospectives to adjust QA approach iteratively.
• Mentor junior QA staff and help expand QA capabilities within the customer team.
• Act as the QA champion within an embedded agile environment.

Senior QA Engineer

Customer Support

• Provide extensive software support and technical assistance to clients using the Go Grants Grants Management software.
• Diagnose and solve client issues in a timely and courteous manner via email and phone.
• Establish and foster client relationships and represent Civix’s core values.
• Document and record all aspects of client interactions in designated client management systems.
• Manage open calls by identifying and prioritizing issues according to published policies.
• Escalate technical issues to senior team members or other departments as needed.
• Collaborate with other teams, departments and divisions regarding software applications.
• Work with clients to understand and provide guidance on their process and business requirements.
• Perform minor business analysis on client update requests and communicate requirements to development.
• Work closely with software developers to troubleshoot and debug programs.
• QA/Test software updates and revisions.
• Create end user documentation and train users on system functionality.
• Travel to client sites to conduct software training when required.

Client Support Specialist

• Quality Assurance Tester must be analytical problem solvers with strong written and verbal communication skills
• Self-starters, detail oriented, and able to quickly learn and apply new knowledge in a fast-paced, client-driven environment
• Work closely with QA Leads and Product Managers to verify requirements and ensure deliverables are developed to specs
• Responsible for test execution, issue identification, and verification of defect remediation
• Read and understand business requirements including User Stories and Design Phase (including UI/UX standards)
• Develop test cases based on documentation provided
• Isolate, reproduce, track defects and verify fixes
• Execute test cases within specified timelines; conduct regression and smoke-testing
• Provide documentation of test results and output
• Participate in team activities such as requirements gathering, scrums, backlog grooming and application demos
• Navigate multiple systems/applications simultaneously
• Create test cases using Azure DevOps and contribute to test automation infrastructure
• Document test data, analyze test results, and recommend refinements
• Utilize and promote QA best practices across functions

QA Tester

Backend Engineer

• Partner with stakeholders to gather requirements and translate them into practical technical solutions.
Design, develop, and maintain scalable, high-quality applications using modern .NET technologies.
Troubleshoot and resolve complex software issues, performance bottlenecks, and defects.
Deploy, monitor, and maintain systems in production environments.
Collaborate with cross-functional teams to align project goals with delivery.
Contribute to code reviews and help shape engineering best practices.
Document processes, infrastructure, and development standards clearly.

Full Stack C# .NET Developer

Paralegal

• Draft, review, and manage contracts, NDAs, and other legal documents
• Assist with compliance efforts related to government procurement, data privacy, and cybersecurity regulations
• Conduct legal research and summarize findings for internal stakeholders
• Support the preparation and filing of corporate documents and regulatory reports
• Maintain and organize legal files, databases, and document management systems
• Coordinate with internal departments to ensure legal and regulatory alignment
• Assist with litigation support, including discovery and document production
• Monitor changes in relevant laws and regulations affecting GovTech operations