Civilian

Account Manager

• Help forge new and grow existing institutional partnerships
• Support fundraising efforts of CIVIC’s Development Team
• Lead development of high-quality concept notes and proposals
• Identify and create new funding opportunities
• Coordinate application processes, support capture planning, program design, and donor and partner engagement
• Maintain thorough and well-organized records of all relevant donor intel and proposal data
• Build strong relationships across all teams and departments

Officer, Institutional Partnerships

Public Relations

• Build and maintain relationships with journalists, media outlets, and other key stakeholders.
• Draft and distribute press releases, statements, and media advisories.
• Respond to media inquiries and coordinate interviews with organizational spokespeople.
• Monitor and analyze media coverage, providing regular reports on visibility, trends, and public sentiment.
• Support communications campaigns and public events to ensure strong media engagement.
• Work with country communications focal points to identify and shape stories that showcase CIVIC’s field impact and community perspectives.
• Contribute to developing a balance between proactive and reactive media engagement to position CIVIC strategically.
• Maintain and regularly update the media contact database.
• Develop and edit donor-focused content including success stories, impact narratives, fundraising appeals, and stewardship reports.
• Support the creation of communication materials for major donors, foundations, and prospective partners, including content for fundraising campaigns, brochures, presentations, web content, etc.
• Collaborate with the fundraising and program teams to identify compelling stories and translate programmatic impact into engaging donor messages.
• Leverage social media platforms strategically to support philanthropy and donor engagement efforts.
• Assist in organizing and promoting donor events and engagement campaigns.
• Ensure brand and message consistency across philanthropy-related materials.
• Maintain a database of donor communications and key messaging documents.
• Liaise successfully with the communications and the fundraising teams to ensure synergy between media and fundraising messages.
• Contribute to the development of the organization’s storytelling framework, highlighting both mission impact and donor contributions.
• Ensure compliance with organizational style guides and ethical storytelling standards.
• Manage social media intern.

Media Relations and Fundraising Communications Officer

Operations

• Assist in drafting, editing, and publishing content across channels (website, newsletters, social media).
• Ensure regular content publication on the website, coordinating closely with IT/web maintenance teams for technical support and updates.
• Support campaign planning and internal communications initiatives.
• Coordinate production of visual and multimedia assets with designers or agencies.
• Collect data and information from internal teams for the annual report.
• Lead the editing and drafting process to ensure clarity and alignment with organizational messaging.
• Oversee the design phase in collaboration with external consultants, ensuring timely delivery and quality presentation.
• Maintain the communications drive, shared folders, and databases.
• Document processes, templates, and style guides.
• Support onboarding of new communications staff or contributors.
• Keep a roster/database of consultants for design, translation, and other communications support services.
• Organize capacity building or selected CIVIC staff in communications.
• Liaise with external service providers (designers, translators, consultants).
• Track deliverables, invoices, and contracts.
• Support logistical arrangements for events and communications projects.
• Manage communications calendars, mailing lists, and reporting timelines.
• Prepare briefings, dashboards, and updates for internal reporting.

Officer, Communications, Operations

Community Manager

• Ensure adequate global application of CIVIC’s CBP approach
• Regular exchanges with/direct support to CIVIC protection/community engagement staff on the ground in conflict zones.
• Organize and host regular community of practice calls with relevant staff working on CBP.
• Actively contribute to and facilitate intra-organizational information flows to highlight and effectively integrate our programmatic work with communities into CIVIC’s policy and higher-level advocacy efforts.
• Systematic review of internal reports as well as external advocacy products with aim to ensure compatibility with our CBP approach.
• Update/further develop CIVIC’s global CBP guidance and other internal capacity building/training material on community engagement and CBP.
• Participate in development of CIVIC training/modules for armed actors (together with other advisors) towards better integration of civilian self-protection efforts into armed actor thinking, planning and conduct.
• Co-lead effort (with senior gender advisor) for more systematic gendered protection analysis when applying CBP approach, e.g., with CIVIC-facilitated community protection groups.
• Support solid protection analysis linked to our work with conflict-affected communities.
• Draft and review talking points for colleagues externally speaking about our work with communities and our CBP approach.
• Stay abreast of what other organizations are doing and thinking with regards to CBP.
• Direct in-person program support (upon country program requests) to implement CBP approach on the ground.
• Collection and analysis of self-protection best practices across all contexts we work.
• Create and administer internal database on these best practices.
• Support MEAL efforts to better assess outcomes and impact of our activities along CBP approach.
• Other tasks as necessary in agreement with the senior protection advisor/POC director.

Officer, Institutional Partnerships

Media Relations and Fundraising Communications Officer

Officer, Communications, Operations

Advisor, Global Community Engagement