Civica US

People Operations

We’re Civica and we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
Why you'll love this opportunity as Senior People (HR) Advisor at Civica
For People Operations, our purpose is to build a robust and scalable foundation of processes and policies that maximise our return on people investment. This involves establishing a single source of truth for all employee data, ensuring the seamless delivery of core operational activities including onboarding and offboarding, pay reviews, and performance management and maintaining up-to-date people systems.
The Senior People Advisor will be responsible for managing various human resources functions, including onboarding new hires, employee relations, benefits, payroll support and employee administration.
What you will do to be successful in this role
Subject matter expert in developing internal policy, local legal knowledge and Civica policy
Management of all ER cases through to conclusion
Manage and lead investigations where necessary
Oversee employee benefits programmes, pay review and job architecture
Update and implement HR policies to align with legal legislations and our global approach
Work alongside global People Operations team to ensure the accurate delivery of HR administration.

Senior People Advisor, HR

Account Executive

• Civica makes software for public sector organisations (local to state government, education, health and care) used by over 5,000 public bodies and 100 million citizens.
• Aspires to be a GovTech champion globally and supports citizen outcomes.
• Identify, target, and secure high-value opportunities within the education sector (new business development).
• Lead and close complex enterprise-level deals, including multi-year contracts and cross-portfolio solution sales.
• Build and maintain a strong pipeline through outreach, networking, events, and targeted campaigns.
• Act as an executive sponsor for major accounts to ensure delivery against client strategic objectives.
• Collaborate with marketing, product, and delivery teams to execute go-to-market strategies that drive retention and acquisition.
• Track and report performance against sales targets, pipeline health, and emerging market trends.

Senior People Advisor, HR

Enterprise Account Director - Education