Civica US

Sales

• Lead, coach, and develop a team of sales professionals targeting Local Government sector customers
• Drive pipeline generation and deal progression to exceed revenue targets
• Support your team in navigating complex sales cycles and public sector procurement frameworks
• Collaborate with marketing and product teams to tailor messaging and campaigns for the education market
• Conduct regular 1:1s, pipeline reviews, and performance check-ins setting team up for success
• Stay informed on local government policy, funding cycles, and digital transformation trends

Sales Manager – Local Government SaaS

Backend Engineer

• Design, develop, test, and maintain critical software systems, primarily focussed on .NET.
• Provide technical guidance and mentorship to engineers.
• Drive technical decisions and own complex system components.
• Collaborate with technical product managers, designers, and other engineers to identify system requirements and develop technical solutions.
• Develop API-based interfaces for our products, ensuring high quality standards and compliance with industry regulations.
• Participate in code reviews, provide constructive feedback, and improve the overall quality of our engineering output.
• Troubleshoot complex issues using log analysis, profiling tools, and collaborative debugging techniques.
• Understand system architecture principles and ability build accordingly to meet growing traffic demands and improve overall efficiency.
• Implement continuous integration/continuous deployment (CI/CD) pipelines for automated testing, build, and deployment processes.
• Stay up to date with the latest features, libraries, and best practices; apply this knowledge to drive innovation within our engineering team.

Senior Software Engineer – .net

User Researcher

• **What you will do to be successful in this role as User Researcher**
• **Key responsibilities**
• - Plan, coordinate and deliver user research activities for Australian software products
• - Support product teams by facilitating user groups and conducting user interviews
• - Create research materials across all stages of the product lifecycle — discovery, alpha, beta and live — including wireframes, user personas and prototypes
• - Analyse user behaviour and insights using tools such as Pendo
• - Present research findings and recommendations to product teams, engineering teams and other stakeholders
• - Share outcomes and actively promote the work of the UX and User Research teams across the organisation

User Researcher – Product

Business Development Rep

• **What you’ll be doing **
• - Develop and execute business development strategies to achieve agreed sales targets.
• - Identify, qualify, and pursue new business opportunities across target markets.
• - Build and maintain strong relationships with key stakeholders and decision-makers.
• - Prepare and present compelling proposals and presentations to prospective clients.
• - Collaborate closely with internal teams to ensure smooth onboarding and high-quality service delivery.
• - Monitor market trends and competitor activity to inform strategic planning.
• - Maintain accurate and up-to-date sales activity and pipeline information in CRM systems.

Sales Manager – Local Government SaaS

Senior Software Engineer – .net

User Researcher – Product

Business Development Manager