Senior Director, Customer Outcomes Journey
Smartsheet
Sales Director – Local Government
Civica US
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Lead, coach and develop a team of first-line sales managers to ensure consistent delivery through high-performing leaders
- Drive commercial success across the Local Government portfolio by identifying and converting strategic opportunities
- Translate business objectives into actionable sales plans aligned across regions, product lines and customer segments
- Deliver against revenue and growth metrics through disciplined pipeline management and strategic account development
- Navigate and manage significant change such as mergers, restructures and market shifts while maintaining team engagement and performance
- Champion innovation and agility, embracing new ideas and ensuring rapid execution across the sales function
- Collaborate cross-functionally with Product, Marketing, Finance and Delivery teams for seamless go-to-market execution and customer success
- Monitor performance metrics, coach for improvement and foster a culture of accountability, growth and continuous learning
- Provide hands-on leadership balancing strategic thinking, operational execution and people development
Requirements
- Proven experience in second-line sales leadership, managing managers and delivering results through others
- Deep understanding of the Local Government sector within a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities
- Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace
- Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios
- Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels
- Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery
