City of Toronto

Administration Trainee, Persons with Disabilities Youth Career Development Program

City of Toronto

full-time

Posted on:

Location Type: Office

Location: Toronto • Canada

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Salary

💰 CA$20 - CA$22 per hour

Job Level

Entry Level

About the role

  • Assist with various office functions, such as, filing, data entry, photocopying, sending faxes etc.
  • Receives/logs data/information received
  • Assist with setting up meetings, records and circulates data
  • Support the team by answering calls, providing general information, taking messages and directing inquiries to appropriate staff to answer questions/handle requests
  • Collect data by distributing questionnaires and asking participants/groups for information/opinions etc.
  • Assist in inputting, retrieving, compiling, consolidating and maintaining data, statistics and document findings
  • Assist in drafting documents, correspondences, organization and presentation of data collected

Requirements

  • Experience in performing administration or clerical support duties or equivalent combination of education and experience
  • A minimum typing speed of 35 wpm (words per minute) and working knowledge of MSOffice (e.g. Word, Excel and Power Point)
  • Experience providing customer service and responding to inquiries via telephone, email and in person
  • Strong problem solving and analytical skills
  • Strong organization and time management skills, ability to set priorities, meet deadlines and work cooperatively within a team
  • Excellent interpersonal skills and the ability to communicate effectively, both orally and in writing in an efficient and diplomatic manner
  • Ability to work independently with minimal supervision and as a member of a team
  • Ability to provide excellent customer service to clients and members of the public
  • Ability to exercise independent judgement and discretion in dealing with confidential matters
  • Ability to work under tight time constraints and meet deadlines
  • Use of MS Teams is an asset
Benefits
  • Professional development workshops
  • Application process accommodation
  • Equity, diversity, and inclusion commitment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrytyping speed 35 wpmMS Officedata compilationdocument drafting
Soft Skills
customer serviceproblem solvinganalytical skillsorganization skillstime managementinterpersonal skillseffective communicationindependent judgementdiscretion