City of Toronto

Senior HR Consultant, HRIS – SuccessFactors

City of Toronto

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$103,431 - CA$141,247 per year

Job Level

Senior

About the role

  • Lead the redevelopment and migration of HR reports to SAP SuccessFactors Story, including data mapping, prototyping, testing, and deployment
  • Collaborate with IT, BI developers, data architects, and HR business partners to define reporting requirements, validate data flows, and ensure high-quality outputs
  • Translate complex HR business needs into clear technical specifications, reporting logic, and design documentation
  • Analyze existing reporting assets, document data dependencies, and recommend improvements aligned with future-state analytics and governance standards
  • Provide advanced technical support across SAP SuccessFactors, SAP HCM (On-Premise), and SAP BusinessObjects, including troubleshooting and data validation
  • Develop and maintain documentation, reporting standards, and governance practices to support report lifecycle management and long-term adoption
  • Support end-user readiness through training, knowledge transfer, and change-management activities related to Story reporting

Requirements

  • Deep understanding of SAP SuccessFactors data structures, including EC, RCM and MDF relationships
  • Technical development experience with SAP SuccessFactors reporting tools, including Story, Canvas, and Integration Center
  • Hands-on configuration experience in SuccessFactors, including Manage Data, Configure Object Definitions, Manage Business Configuration, and related admin tools
  • Demonstrated experience developing technical documentation, such as functional specifications, data mappings, transformation logic, data flow diagrams, ERDs, and user guides
  • Experience conducting complex HR master data analysis, data validation, and quality assurance activities
  • SAP SuccessFactors certifications in Employee Central, Reporting, Recruiting, or related modules are considered strong assets
  • Strong User Acceptance Testing (UAT) experience, including test case development, output validation, and defect management
  • Proven project management and consulting skills, with experience managing stakeholders, negotiating timelines, and translating business needs into technical solutions
  • Working knowledge of SuccessFactors Role-Based Permissions (RBP) and security best practices
  • Experience with SAP HCM On-Premise configuration is considered a strong asset
  • Knowledge of HR business processes and policies, with prior HR experience considered an asset
  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience
  • Strong analytical, problem-solving, and troubleshooting skills with exceptional attention to detail
  • Excellent communication and interpersonal abilities, with the capability to work effectively with both technical and non-technical stakeholders.
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP SuccessFactorsdata mappingreporting toolsdata validationtechnical documentationUser Acceptance TestingHR master data analysisconfigurationtroubleshootingproject management
Soft Skills
analytical skillsproblem-solvingattention to detailcommunicationinterpersonal abilitiesstakeholder managementnegotiationchange managementcollaborationtraining
Certifications
SAP SuccessFactors Employee CentralSAP SuccessFactors ReportingSAP SuccessFactors Recruiting