Project Director
City of Toronto
full-time
Posted on:
Location Type: Office
Location: Toronto • Canada
Visit company websiteExplore more
Salary
💰 CA$142,104 - CA$189,918 per year
Job Level
About the role
- Reporting to the Executive Director of the Housing Secretariat, the Project Director will be a leader in identifying, addressing and ensuring timely response to resolve ongoing and emerging issues.
- Responding to media requests, and liaising with Members of Council and their staff, and with senior City staff and the public on behalf of the Executive Director, as required.
- Develop, implement and monitor effective risk and issues management strategies, policies and procedures, and provide direction and training to staff on appropriate responses and procedures.
- Anticipate, identify and manage emerging issues and challenges.
- Develop, design and implement functional policies and programs that make major changes in overall business performance of the Housing Secretariat based on long-term needs.
- Direct the development and implementation of divisional change management strategies, including training, communications and staff engagement initiatives.
- Contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures.
Requirements
- Extensive experience leading complex services, policies and programs with an emphasis on organizational strategic direction, financial, customer service and risk management, including development and implementation of recommendation for improvements to existing policies, programs and processes.
- Extensive senior level experience in issues management, public and media relations and in a customer service focused capacity.
- Considerable experience managing, leading and motivating a team of professionals, while supporting divisional objectives.
- Considerable experience establishing and maintaining partnerships with internal and external stakeholders, including diverse community and housing partners.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
risk managementissues managementpolicy developmentprogram implementationchange managementperformance analysisstrategic directionfinancial managementcustomer service
Soft Skills
leadershipteam managementcommunicationstakeholder engagementproblem-solvingtrainingmotivationcollaborationpublic relations