City of Toronto

Senior HR Consultant – E&LR

City of Toronto

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$103,431 - CA$141,247 per year

Job Level

Senior

About the role

  • Provide senior-level consultation, interpretation and direct employee and labour relations services to a portfolio of divisions regarding collective agreements, investigations and disciplinary action, the Labour Relations Act and other related legislation
  • Conduct thorough, effective grievance investigations by conducting interviews to obtain documentary and other factual data, as well as managing and attending grievance hearings and arbitrations
  • Investigate allegations of infringements of the Labour Relations Act, 1995, the Human Rights Code, the Employment Standards Act, 2000, and other relevant legislation
  • Provide detailed research and analysis for collective agreement negotiations, and participate directly in the collective bargaining process
  • Mentor and coach consultants, and support staff by providing leadership, developing recommendations, implementing solutions and ensuring quality in service delivery
  • Represent the Employee Relations team on task forces, corporate initiatives, committees, grievance arbitrations and other human resource issues
  • Develop and implement recommendations regarding compliance with collective agreement interpretation and administration, employment law, technical training design requirements, etc.
  • Develop effective labour relations training manuals and deliver training to client groups
  • Provide quality control for work planning, and develop work objectives based on Employee & Labour Relations goals and client needs
  • May be required to travel to various work locations

Requirements

  • Post-secondary education in a related area
  • CHRP designation, Master of Industrial Relations (MIR) and/or JD/LLB, or a combination of education, training and extensive relevant experience in a similar role
  • Extensive experience and expertise with labour relations issues specific but not limited to grievances, collective bargaining, negotiations and dispute resolution, union relations, and policy guidance in a major, multi-union public or private sector organization
  • Experiences in arbitrations and mediations, Labour Board and/or related hearings would be strongly preferred
  • Extensive experience interpreting, applying and administering collective agreements
  • Highly developed supervisory and counselling management skills in relation to labour relations techniques, best practices and the resolution of workplace issues with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Legal and union officials
  • Progressive experience with private and/or public labour negotiations at the bargaining table, including costing and drafting collective agreement proposals and language
  • Ability to exercise judgement and discretion and apply a broad perspective requiring an integrated knowledge of human resource management, related disciplines and business processes
  • Excellent presentation and strategic communication skills and ability to effectively communicate to different level stakeholders and clients, both orally and in writing
  • Ability to effectively communicate and collaborate with union officials in consultations, grievance handling and collective bargaining
  • Strong ability to identify business needs and opportunities for change/improvement as well as initiating, coordinating and managing the implementation of solutions and preventive measures to potential issues
  • Ability to maintain accurate, detailed documentation and records, both electronically and in hard copy
  • Strong organizational skills with the ability to manage competing interests in a fast-paced, customer service oriented environment
  • A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations and sound human resource practices
  • Ability to travel to various locations within the City of Toronto, as required
  • Experience with construction trades is an asset
Benefits
  • A strong benefits package which includes competitive salaries
  • Vacation
  • Other unique offerings
  • Excellent defined pension plan bringing added value to overall compensation package through OMERS
  • Ongoing learning and development
  • Educational opportunities with tuition subsidies
  • Opportunities to join and take an active role with City’s Communities of Inclusion

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
grievance investigationscollective bargainingdispute resolutionarbitrationscollective agreement interpretationemployment lawtechnical training designpolicy guidancedocumentation managementnegotiation
Soft skills
leadershipmentoringcounselingstrategic communicationrelationship buildingorganizational skillsjudgmentproblem-solvingcollaborationpresentation skills
Certifications
CHRP designationMaster of Industrial Relations (MIR)JD/LLB