Provides leadership for the strategic planning, delivery, and optimization of the City’s enterprise HCM platforms.
Bridges People & Equity strategy, workforce transformation, and technology enablement.
Ensures ERP HCM solutions deliver measurable value across workforce planning, payroll, talent management, employee experience, and operational efficiency.
Leads the development and execution of a multi-year ERP HCM strategy and roadmap aligned with City priorities and workforce objectives.
Provides oversight of the full ERP HCM lifecycle, including Core HR, Payroll, Time and Attendance, Benefits, Talent, Workforce Management, and Budget and Payroll.
Oversees multiple concurrent workstreams, leads fit-gap analysis, approves functional and technical designs, and ensures adherence to enterprise standards.

Requirements

Extensive senior leadership experience delivering enterprise ERP HCM solutions in a large, complex organization, preferably in the public sector.
Proven experience leading large-scale business and technology transformation initiatives.
Strong expertise in HCM process harmonization, ERP governance, workforce analytics, and change management.
Demonstrated ability to lead high-performing teams through significant organizational change.
Experience managing complex vendor ecosystems, contracts, and service level agreements.
Excellent communication and influencing skills with executives, governing bodies, and technical and non-technical stakeholders.
Experience in a unionized environment and administering collective agreements is an asset.

Benefits

Disability-related accommodation during the application process is available upon request
Commitment to creating an accessible and inclusive organization

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

ERP HCM solutionsworkforce planningpayrolltalent managementemployee experienceoperational efficiencyHCM process harmonizationworkforce analyticschange managementvendor management

Soft skills

leadershipcommunicationinfluencingteam managementorganizational change management