City of Hamilton, Ohio

Analyst

• Reports to the Senior Project Manager, Business Systems in Transportation Operations and Maintenance Division.
• Facilitates the effective use of business technologies, databases, and applications to meet the needs of both internal and external corporate clients.
• Undertakes business system requirement analysis, functional design specifications, technical design specifications, development and implementation of applications and supporting technologies and documentation, user training and general user support.
• Works with the various user groups to leverage and improve the use of existing or new software applications, including Maintenance Management Systems, Asset Management, Mobile Technology, and Geographical Information Systems (GIS).
• Analyzes, designs, develops, implements, maintains, and integrates numerous Maintenance Management, Asset Management, and GIS-enabled municipal business applications, including special and ad hoc projects for the Transportation Division, Public Works Department.
• Collaborates on the development, implementation and maintenance of Infrastructure Management application development standards, and the development and review of business specification and design documents for both "in-house" and contracted applications development.
• Analyzes, designs, develops, implements, and maintains standard workflows and procedures, Audit System, and application accesses to ensure that security policies and data standards are being applied and are effective.
• Assists in the analysis and reconciliation of conflicting data, whether from a spatial or relational database sources.
• Records, analyzes and co-ordinates solutions to complex technical problems related to the operation and performance of Divisional SharePoint Sites, Maintenance Management Systems, Asset Management Systems, GIS databases and/or applications within various departments and external partners, and recommends any necessary enhancements to these systems.
• Assists with the creation and maintenance of custom applications using programming and spatial and relational database knowledge.
• Designs, plans, and conducts queries to identify data that will support the business needs of the Division.
• Compiles results and prepares special data reports.
• Utilizes FME to design, develop, and maintain data integration workflows, including the transformation, validation, and automation of data between corporate applications and external systems, ensuring accuracy, consistency, and effective system interoperability.
• Develops, implements, and supports API-based integrations between corporate systems and external applications, including the design, configuration, testing, and maintenance of secure data exchanges to ensure system interoperability and effective business operations.
• Identifies topics where additional education and training are required, develops training programs and supplementary documentation, coordinates and conducts training programs for the user community, and analyzes, designs, develops, implements, and maintains online metadata and/or application help databases to include new or revised business data layers and/or application functionality.
• Liaises with the Department’s other functional sections with respect to network and database security, client support, data management, project and resource management, and customer relationships with respect to application implementation, use, and maintenance.
• Collaborates on cross-functional teams with other City staff and consultants that may be involved in application development projects throughout the Corporation.
• Assists in the preparation of project plans and estimates for current budgets required for the analysis, design, development and implementation and maintenance of Asset Management Systems and Maintenance Management Systems.

Applications Analyst – Roads and Traffic

Financial Planning and Analysis

• Maintain human resource related records for the portfolio by: Processing confidential employee records and forms such as absenteeism forms, overtime forms, job requisitions, etc.; Preparing, reconciling and distributing monthly vacation and overtime balance reports for verification and correcting discrepancies as required;
• Verify, enter and balance payroll for all wage employees.
• Assist in gathering revenue, expense and other budget related data to support client groups.
• Process credit card/direct payment transactions for the portfolio including receiving and processing cash and cheque deposits.
• Review and process invoices. Calculate and compare costs/expenditures, notes discrepancies, identifies corrections and ensure appropriate authorization and account distribution.
• Review and enter purchase requisitions into computerized financial system. Monitor accounts for errors, prepare and enter correcting journals. Run and prepare monthly reports and other transactions listings as required.

Financial Assistant II

Manager

• Leading the Hamilton Film Office including operations and film permitting
• Championing film production/location related projects
• Overseeing creative industry sector development strategies and business plans
• Supporting cultural development and placemaking initiatives
• Managing staffing requirements and mentoring staff
• Administering capital and operations budgets
• Conducting market research and analysis to support divisional goals

Manager, Creative Industries & Cultural Development

Project Manager

• Assume accountability and responsibility to aid in the development, implementation and execution of projects related to water/wastewater and storm water facility asset management
• Provide leadership in the development and management of engineering and financial studies
• Liaise with Consultants, oversee budgets and facilitate a multi-functional workforce engaged in water treatment and supply, and wastewater collection and treatment
• Ensure that Water/Wastewater asset planning and engineering activities are delivered in accordance with City and Provincial guidelines in a cost effective, efficient and timely manner
• Prepare and make presentations to staff, external agencies, and coordinate and attend meetings as the City’s representative liaising with external parties.
• Manage the day-to-day responsibilities for the execution and maintenance of a Water/Wastewater/Storm Water facility asset management program
• Act as the Project Manager on facility asset management audits and assessments including the development of project scope, assigning resources to the project, managing the projects scope, schedule and budget
• Direct and oversee consultant assignments including the preparation of terms of reference, overseeing the collection and dissemination of data and reviewing/commenting on consultant submissions.
• Formulate long range plans and schedules for the inspection and maintenance of the entire Water/Wastewater/Storm Water facility assets portfolio
• Create prioritized capital improvement business cases to support the annual capital budgeting process
• Participate in multi-disciplinary teams comprised of staff not only from Hamilton Water but from Public Works, other City Departments and outside agencies in order to address planning and asset management issues utilizing Water/Wastewater planning expertise.
• Prepare reports and correspondence related to Water/Wastewater/Storm Water planning, engineering and/or financial issues.

Project Manager, Infrastructure Management

Human Resources

• Reporting to the Director, Talent and Diversity, the Human Resources Business Partner (HRBP) is accountable for providing client focused consultative services, support and strategic client partnership for all human resource matters to the Business Units.
• Develops a deep understanding of the departments’ business operation to support the development & execution of people strategies.
• Acts as the key liaison between all areas of Human Resources (HR) and the client groups ensuring the client group needs are identified and addressed in HR program development.
• Provides leadership advice and guidance on organizational issues in support of strategic and operational objectives.
• Strives to serve as a trusted member of the Department Leadership Teams (DLT).
• Serves as strategic partner, counsel and support to assigned DLT.
• Develops rapport and constructive relationships with members of the larger HR team and operational client group and provides departmental feedback to the broader HR organization.
• Proactively recommends creative and effective changes to existing/historical practices to increase value-add to the client groups and simplify ways of working.
• Expertly delivers consultation on organizational design, change management, team effectiveness, and employee development & engagement initiatives within the functions and across the organization.
• Provides input to the development and assists in the implementation of HR programs/initiatives including workforce planning, talent management, succession planning, labour strategy, compensation, and benefit strategy.
• Ensures compliance in accordance with HR policies and procedures.

Human Resources Business Partner

Auditor

• Reporting to the Manager, Vacant Unit Tax & Revenue, the incumbent is responsible for conducting audits and reviews of property occupancy declarations and complaints
• The audit function is a key component of activities to support compliance and effectiveness of the Vacant Unit Tax program, generating additional revenue towards city housing initiatives
• The position makes independent and objective determinations of cases based on evidence and communications submitted by the property owner as well as through research and coordination with internal and external partners and agencies
• Develop findings and recommendations regarding the performance of the audit program, improvements to business processes, risk management and quality assurance
• Ensure compliance with the VUT by-law and support the City's housing initiatives through accurate auditing and reporting
• Lead the development and implementation of the Vacant Unit Tax (VUT) annual audit program to ensure compliance with the VUT By-law
• Responsible to design audit campaigns, conduct risk assessments, and establish performance evaluation frameworks
• Establish and refine audit performance measures using best practices and benchmarking from internal and external sources
• Collaborate with the Manager and Supervisor, Vacant Unit Tax to monitor, evaluate, and report on audit campaign outcomes
• Review and strengthen internal controls and procedures to support compliance with the VUT By-law
• Identify areas of risk and develop strategies to detect and mitigate fraudulent occupancy declarations
• Conduct audits and manage annual audit campaigns of occupancy declarations and appeals
• Analyze and evaluate evidence submitted by property owners, ensuring decisions are objective and based on sufficient and appropriate documentation
• Process audit applications and verify compliance with the VUT By-law and applicable guidelines
• Maintain independence and objectivity throughout the audit process, adhering to privacy and access legislation to protect sensitive information
• Monitor compliance trends and recommend improvements to the VUT Program and By-law
• Use audit findings to identify emerging patterns, such as new exemption types, and propose policy or procedural changes
• Respond to inquiries from property owners and the public regarding the VUT and related City procedures
• Provide clear, professional communication and guidance

Tax Compliance Auditor

Community Manager

• Report to the Project Manager – Sustainable Mobility Planning
• Deliver, maintain and monitor all programs related to Sustainable Mobility
• Implement strategies to improve effectiveness and efficiency of programs
• Undertake research reports, policy briefs, presentations, and sustainable mobility analysis
• Coordinate activities and programs related to the Active and Sustainable School Travel Program
• Support the delivery of Sustainable Mobility events, education programs, and training
• Prepare and submit grant applications and manage consultants as required
• Ensure balanced service/cost/quality compliance with guidelines

Program Coordinator, Schools & Community

• Reporting to the Manager, Vacant Unit Tax & Revenue, the Senior Policy Advisor – Vacant Unit Tax provides strategic direction in response to the multi-function needs of the Corporation.
• Assists in the development of policy recommendations and contributes to the identification of long range financial strategies in the delivery of services to meet the goals and objectives of the Corporate Strategy.
• Reviews and assesses all new/changes in Provincial and Federal legislation which has a revenue impact on the City.
• Provides senior level policy and project management support to the Manager to enable informed decision making on corporate direction and to provide context for planning and resource deployment.
• Assists in the development and establishment of strategic directions for the successful management and delivery of policy initiatives impacting municipal service delivery and revenue implications.
• Undertakes complex, sensitive research and investigations, analyses complex policy development and delivery issues and risks, including identifying and resolving emerging issues, risks and trends impacting on the successful achievement of key business objectives, financial policy initiatives and operational program imperatives.
• Provides expert and authoritative advice, reasoned recommendations and innovative policy/program options and solutions to highly complex and sensitive issues to senior management and key community stakeholders on the policy and strategic implications of corporate initiatives.
• Reviews and assesses all new/changes in Provincial and Federal legislation which has a revenue impact on the City.
• Prepares and presents detailed, comprehensive reports and committee submissions on policy and operational/program issues, policy options and adhoc reports and correspondence.
• Implements change, designs programs, prepares multi-party position or discussion papers to assist the corporation in adjusting to new roles and responsibilities as a result of changes made by the Province.
• Attends public meetings and may be asked to present the city’s position/actions to the public and outside government bodies.
• Participates on cross departmental teams, and regularly acts as corporate advocate, in discussions on current revenue policy issues.
• Responds to issues and queries raised by Council, corporate management and the public.
• Ensures compliance with Provincial and Federal statutes and regulations and municipal by-laws and policies.
• Provides benefit/cost analysis on a variety of revenue initiatives and develops recommendations for Committee consideration.
• Maximizes funding levels from higher levels of government through entitlements such as grants, etc.

Senior Policy Advisor – Vacant Unit Tax

Legal Assistant

• Reporting to the Manager, Legal Services, provides a full range of law clerk support relating to a full-service law office, including dispute resolution, corporate, development and policy work.
• This position will primarily support municipal lawyers on matters before administrative tribunals including the Assessment Review Board (ARB) and otherwise on municipal tax appeal matters as well as corporate and housing secretariat.
• Assists lawyers in their areas of practice by, reviewing and completing agreements, title searching, corporate searches as well as compiling and summarizing evidence, drafting legal documents, preparing exhibits and other required documents.
• Researches and assists with the preparation of detail required for legal opinions, court litigation, administrative hearings and meetings of City Council, Committees of Council and Boards and Commissions.
• Uses detailed knowledge of municipality or litigation to prepare drafts of correspondence, contract agreements, settlements and other legal documents and attends to their execution and registration when necessary and to the extent permitted by applicable Law Society rules and regulations.
• Attends administrative tribunals and courts as required and to the extent permitted by the Law Society.
• Liaises with other divisions and all levels of government including other City municipalities, including communications with staff at all levels.
• Word processes documents, correspondence, forms and research.
• Maintains office filing system and related file management.
• Receives visitors, answers general enquiries in person and by telephone and refers enquiries to the appropriate person when required.
• Performs other duties as assigned which are directly related to the responsibilities of the position.
• Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Law Clerk

• Support work relating to population health assessment, public health surveillance and evaluation which includes design, collection and management of data and databases, data analysis and report generation.
• Conduct evaluation activities, critical appraisal of literature, research methods and policy analysis.
• Participates in the data design, maintenance, management, analysis and methodology related to public health surveillance and population health assessment.
• Collaborates with epidemiologists in monitoring community events and trends through locating and assembling data, analyzing data and generating reports in consultation with other health professionals.
• Provides statistical and methodological consultation for population health assessment and surveillance activities.
• Identifies and secures various sources of data, determines methods of collecting and customizes data collection tool/databases as needed to meet program needs.
• Transforms relevant data into information (e.g. graphs and tables) in consultation with Public Health Services managers, analysts, epidemiologists and other internal and/or external stakeholders through an iterative editing process.
• Collaborates within Public Health Services programs and/or within the community to collect, analyze and convert data to useful information.
• Supports projects relevant to surveillance, population assessment and research which include planning methodology, data management, analysis and collection.
• Participates in outbreak/health hazard investigations providing expertise related to data collection, management and analysis.
• Participates in evaluation projects relevant to applied public health research or health management, including conducting literature reviews, designing surveys, data collection, management and analysis, and generating reports.
• Participates in the Integrated Public Health Information System (iPHIS) surge capacity, including entering reportable infectious disease case/lab data into iPHIS, and other related duties, as required.
• Demonstrates customer service by focusing and meeting the needs of PHS programs.
• Participates as a member of a multidisciplinary team.
• Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Health Analyst

Data Analyst

• Assists with the analysis of large databases such as the Census and the Early Development Instrument (EDI).
• Conducts literature reviews, identifies data collection tools, and develops questionnaires and evaluation forms.
• Assists with the analysis of qualitative and quantitative data using appropriate methods.
• Assists with production of reports and presentations.
• Conducts interviews and/or focus groups with clients, service providers and funders.
• Enters data into computer files and assists with the statistical and/or, spatial (e.g. GIS) analysis of the data.
• Assists with identifying and securing various sources of data, determines methods of collecting and creating information as needed.
• Stays current by reviewing media documents including local and national newspapers and academic journals.
• Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
• Performs other duties as assigned which are directly related to the major responsibilities of the job.

Business Analyst

• Reporting to the Supervisor, Strategy and Architecture, Project Services, the Senior Business Analyst’s role is to elicit and analyze complex business process requirements for IT-related systems critical to organizational functions on medium and large complexity projects, requiring knowledge or insight on multiple business and/or functional areas.
• The Senior Business Analyst is also responsible for change management and quality assurance activities, including development and delivery of communication plans, training materials and test plans in partnership with stakeholders.
• They may be required to proactively generate reports based on their findings, complete with recommended improvements to, or new requirements for business processes and operational procedures.
• The Senior Business Analyst will also assist in mentoring other Business Analysts so as to contribute to the development of business analytics capabilities within the Information Technology Division.
• The Senior Business Analyst may be assigned on one or more projects as a project team member and/or a project lead, and provides coaching to other business, information and database analysts.
• This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new technology systems.