Build and maintain product analytics dashboards tracking user behavior, feature adoption, engagement, and performance.
Analyze quantitative and qualitative data to surface actionable insights that inform product decisions.
Define and track key product metrics and KPIs; flag anomalies and recommend responses.
Conduct competitive and market research to identify trends, whitespace, and opportunities in the govtech landscape.
Support user research initiatives, including synthesizing interview findings and survey results.
Bring data-driven reasoning to roadmap prioritization conversations.
Partner with the Head of Product and Senior PM on the full product development lifecycle, from discovery through launch and iteration.
Write product specs, user stories, and PRDs alongside senior team members.
Translate research and analytics into inputs that strengthen product requirements and design decisions.

Requirements

New grad or up to 1 year of professional experience. We care about hunger and capability, not years on a resume.
Genuine curiosity about products and users — you ask “why” constantly.
Comfort working with and transforming data using SQL, Python, spreadsheets, or AI-assisted tools (e.g., Claude Code).
Clear written and verbal communication — you can explain what you found and why it matters.
Self-starter mentality; you don’t wait to be told what to do next.
Preferred
A degree in Computer Science, Statistics, Mathematics, Data Science, or a related technical field.
Interest in government, public sector technology, or civic tech.
Experience with analytics or BI tools (e.g., Mixpanel, Amplitude, Looker, or similar).

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLPythondata analysisproduct metricsKPI trackinguser researchproduct specificationsuser storiesPRDsdata-driven decision making

Soft Skills

curiositycommunicationself-starteranalytical thinkingcollaborationproblem-solvingsynthesis of findingsprioritizationadaptabilitycritical thinking