Citrus Health Group

Project Manager

• Lead the project managers across multiple accounts, ensuring operational consistency, efficiency, and executional excellence.
• Partner with Client Services on project scoping, timeline development, budget planning, and operational strategy.
• Provide project management support during new client onboarding, account transitions, staffing gaps, or other business-critical situations.
• Ensure project execution aligns with agency standards while maintaining exceptional client service.
• Identify risks and implement proactive solutions to maintain quality, profitability, and client satisfaction.
• Champion cross-functional collaboration and establish best practices that create consistency across departments.
• Directly manage and develop a team of 1–3 Project Managers.
• Provide ongoing coaching, mentorship, performance feedback, and professional development to direct reports.
• Train project management team members on departmental standards, SOPs, project planning methodologies, and agency best practices.
• Foster a culture of accountability, collaboration, continuous learning, and operational excellence.
• Support the SVP, Operations in developing, implementing, and continuously refining project management standards and departmental SOPs.
• Lead adoption of new project management tools, systems, and workflows across the organization.
• Drive consistency in project planning, reporting, documentation, and operational governance.
• Identify opportunities to improve efficiency through process optimization, automation, and enhanced collaboration.

Director, Project Management

Planner

• Logistically execute a high volume of promotional programs annually across one or two assigned client accounts
• Serve as the key point of contact for sales representatives and speakers, providing proactive and responsive communication
• Manage end-to-end program logistics, including speaker confirmation, travel coordination, venue sourcing, contracting, AV coordination, attendee communications, budget reconciliation, and compliance with client financial and regulatory requirements

Program Planner, Speakers Bureau

Editor

• Edit for flow and structure, copyedit, and style all forms of deliverables for medical affairs, commercial, patient and payor communications, and publications teams.
• Proofread Creative poster layouts against poster templates and congress guidelines, annotate amends for Creative, and/or incorporate text changes into layout.
• Conduct pre- and post-Creative review for all Creative assets at defined stages of the project lifecycle.
• Propose adjustments to content layout and design elements, for appropriateness and consistency with client brief and style.
• Collaborate with Medical & Scientific Services team to verify accuracy and completeness of content via fact check of data points and close review of reference lists.
• Develop and maintain style guidelines for your assigned clients that meet with client standards and expectations; align with client corporate and brand style guidelines, agency style guidelines, American Medical Association (AMA) Manual of Style, and all Citrus editorial, publication, and ethical procedures.
• Serve as subject-matter expert regarding client and agency style, AMA style, structure, grammar, usage, and congress and journal standards.
• Identify project areas that may require expertise from other team members and elicit input as appropriate.
• Assist colleagues with editorial problem-solving, troubleshooting, and brainstorming.
• Attend product status meetings to keep abreast of upcoming or in-progress editorial projects, and to track congress status.
• Apply project management techniques to planning and scheduling work, in partnership with Account, Project Management, and Creative colleagues; obtain comprehensive project briefs, querying as necessary for clarity and understanding of requirements, due dates, and budget constraints; safeguard scope of delivery, timelines, and resourcing; communicate progress, risks, and dependencies.
• Proactively collaborate with Creative, Account, and Project Management partners throughout the project lifecycle to manage schedules, communicate revised requirements, and ensure quality and timeliness of delivery.
• Intake and delivery for all Editorial project requests; communicate project briefs and timeline expectations; liaise with Creative partners to prioritize and plan for delivery.
• Provide mentorship, guidance, and support to junior editors and to all Citrus colleagues on the editorial process.
• Review editor’s work and provide positive, supportive, and constructive feedback.
• Identify training needs and work with colleagues to develop and deliver training.

Director, Project Management

Program Planner, Speakers Bureau

Senior Medical Editor