Citrus Health Group

Project Manager

• Assume overall project-level ownership and responsibility for publication accounts
• Determine and refine specifications ahead of project initiation
• Track and maintain the status of projects and their respective scopes, timelines, budgets, and deliverables
• Proactively manage the account and be responsive to the client’s expectations and needs in project execution on a timely basis
• Draft workflows/timelines and review to ensure they are drafted accurately
• Formally initiate projects within WorkBook and with internal team members
• Alert team members when project scope/budget has been approved and work may begin
• Own the integrity and accuracy of the status report and other client deliverables
• Draft recap of key takeaways for team finalization
• Ensure that client meeting materials are accurately prepared
• Assume ownership and responsibility for author relationships and their assigned tasks
• Maintain an archive of all communications on the Citrus Health Group server (SharePoint)
• Own entries within client project tracking software
• Submits information to client databases for tracking physician payments, travel, meals, and gifts.

Senior Project Manager

Operations

• The Operations Assistant will act as a critical shared resource, supporting the organization’s Operations, Facilities, and Human Resource functions.
• Assist with company events, both in person and virtually.
• Provide a welcoming atmosphere when greeting and directing clients and guests to conference rooms for meetings and events.
• Plan, prepare for and support internal and client meetings and events in consultation with leadership, including proficient use of building management software.
• Place catering orders and prepare conference rooms for breakfast and lunch meetings and special office and client events.
• Checking and distributing mail electronically to recipients.
• Perform daily housekeeping duties to maintain the cleanliness of the café, conference rooms and reception seating area.
• Manage building-related issues, forms, and maintenance requests.

Operations Assistant

Client Services Representative

• Manage and develop existing medical communication client accounts
• Achieve the forecast for accounts and identify new business opportunities
• Build and maintain strong client relationships
• Oversee and manage the account team for high-quality deliverables
• Support team members in project proposals and budgets
• Monitor and implement industry best practices
• Leverage understanding of revenue generation and business metrics for profitability

Client Service Director

Graphics Designer

• Design and create medical communication materials, primarily within Adobe InDesign, Illustrator, and PowerPoint; deliverables include (but are not limited to) scientific posters; InDesign poster templates; manuscript figures and charts; oral/podium, advisory board and symposium, and pitch/capabilities presentations; PowerPoint scientific templates; infographics; plain language summary imagery
• Strategically enhance and elevate existing data visualizations (such as figures, slides) to tell a more impactful and clear story
• Prepare print- and presentation-ready files and ensure accuracy, compliance, consistency, and quality standards
• Partner closely with Scientific, Account, Project Management, and Editorial teams to execute against briefs
• Maintain strong attention to detail, brand consistency, and version control across projects
• Manage multiple fast-paced projects while maintaining high design standards

Senior Graphic Designer

Director

• Provide scientific direction, leadership, and oversight over all projects on their accounts
• Seek out, examine, and distill complex scientific data to create impactful scientific publications, effective educational materials, and/or innovative brand strategies as needed by their client(s)
• Understand the scientific and clinical aspects of assigned client work and serve as a key, strategic thought partner for both clients and internal teams
• Lead all activities related to scientific strategies and publication planning, including oversight of scientifically complex materials
• Serve as a subject matter expert on scientific and clinical aspects of client projects and deliverables
• Support ongoing training of team members
• Continuously offer strategic and innovative ideas to support in achieving client and team objectives
• Review deliverables with a scientific lens to ensure quality standards and ensure client expectations are met
• Ensure timely delivery of high-quality products and services to clients
• Keep leadership informed of critical client and project updates and concerns
• Keep abreast of the scientific developments relevant to accounts, disseminating information to the broader account team in a regular and timely manner, and to clients as appropriate

Scientific Director

Account Manager

• Serve as a primary point of contact for assigned client accounts, building and maintaining strong relationships
• Understand clients' business objectives, challenges, and priorities, and develop proactive solutions
• Conduct regular meetings and check-ins with clients to provide updates and gather feedback
• Collaborate with Project Managers to determine and refine specifications ahead of project initiation
• Support account growth through identifying expansion opportunities in partnership with leadership