Director, Project Management

Citrus Health Group

Director of Project Management leading operational health and improvement across healthcare client accounts. Engaging cross-functional teams and mentoring project management talent with a focus on quality delivery.

Posted 7/24/2026full-timeRemote • 🇪🇺 Anywhere in EuropeLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive project management expertise within healthcare communications, focusing on operational excellence, team development, and cross-functional collaboration. Proficient in project scoping, budgeting, and implementing new tools to enhance efficiency and client satisfaction.

Highest-signal resume keywords

Project Management ExperienceTeam Development and MentorshipOperational Process ImprovementCross-Functional Project LeadershipFinancial Management and Budgeting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ScopingBudgetingResource PlanningForecastingSOP DevelopmentProcess OptimizationOperational GovernanceRisk ManagementClient OnboardingPerformance Feedback

Soft Skills

LeadershipCommunicationProblem-SolvingCollaborationInfluencing

Tools & Technologies

Project Management PlatformsResource Planning ToolsMicrosoft Office SuiteCollaboration Software

Industry Keywords

Medical CommunicationsHealthcare CommunicationsPharmaceutical AdvertisingPublicationsMedical Affairs

About the role

Key responsibilities & impact

Lead the project managers across multiple accounts, ensuring operational consistency, efficiency, and executional excellence.
Partner with Client Services on project scoping, timeline development, budget planning, and operational strategy.
Provide project management support during new client onboarding, account transitions, staffing gaps, or other business-critical situations.
Ensure project execution aligns with agency standards while maintaining exceptional client service.
Identify risks and implement proactive solutions to maintain quality, profitability, and client satisfaction.
Champion cross-functional collaboration and establish best practices that create consistency across departments.
Directly manage and develop a team of 1–3 Project Managers.
Provide ongoing coaching, mentorship, performance feedback, and professional development to direct reports.
Train project management team members on departmental standards, SOPs, project planning methodologies, and agency best practices.
Foster a culture of accountability, collaboration, continuous learning, and operational excellence.
Support the SVP, Operations in developing, implementing, and continuously refining project management standards and departmental SOPs.
Lead adoption of new project management tools, systems, and workflows across the organization.
Drive consistency in project planning, reporting, documentation, and operational governance.
Identify opportunities to improve efficiency through process optimization, automation, and enhanced collaboration.

Requirements

What you’ll need

Bachelor's degree or equivalent professional experience.
8+ years of project management experience within a medical communications, healthcare communications, pharmaceutical advertising, or agency environment specifically in the areas of publications and medical affairs.
Demonstrated experience mentoring and developing project management professionals.
Proven success implementing and improving operational processes, SOPs, and scalable workflows.
Experience leading complex, cross-functional projects involving multiple stakeholders.
Strong understanding of project scoping, budgeting, forecasting, resource planning, and financial management.
Experience supporting organizational change initiatives, including implementation of new project management tools or operational systems.
Excellent organizational, communication, leadership, and problem-solving skills.
Ability to influence across teams and drive alignment without direct authority.
Proficiency with project management platforms, resource planning tools, Microsoft Office Suite, and collaboration software.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development