Citi

Account Manager

• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
• Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met; Identifies cross-sell opportunities to deepen and increase share of wallet; Maximizes client experience by proactive sharing markets updates, trend and intelligence; Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market)
• Networks with clients to identify avenues for new business opportunities; Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Subsidiaries Relationship Manager, German Speaker

Platform Engineer

• Design, build, and maintain scalable, secure, and resilient infrastructure for GenAI applications using modern IaC tools and practices.
• Develop and manage robust CI/CD pipelines for the complete machine learning lifecycle, including data processing, model training, validation, deployment, and monitoring.
• Engineer and operate high-throughput, real-time data pipelines using technologies like Apache Kafka and Spark to feed our GenAI models.
• Implement and manage distributed caching solutions using Redis to ensure low-latency performance for our AI services.
• Automate all aspects of the infrastructure and software delivery lifecycle to improve speed and reliability.
• Work closely with data scientists, software engineers, and security teams to create a seamless and secure development and production environment.
• Implement comprehensive monitoring, logging, and alerting solutions to ensure the health and performance of the GenAI platform. Proactively troubleshoot and resolve infrastructure and pipeline issues.
• Embed security best practices into the CI/CD pipeline and infrastructure, ensuring compliance with Citi's strict security standards.

Gen AI Platform Engineer – Assistant Vice President

Software Engineer

• Participate in the establishment and implementation of new or revised application systems
• Consult with users, clients, and other technology groups on issues
• Analyze applications to identify vulnerabilities and security issues
• Serve as advisor or coach to new or lower level analysts
• Resolve issues by identifying and selecting solutions through technical experience

Mainframe Developer

• Design, develop, and maintain interactive dashboards and reports using Tableau Desktop, Tableau Prep, and other visualization tools to meet business requirements.
• Write and optimize complex SQL queries to extract, transform, and load data from various sources for reporting and analysis.
• Collaborate with stakeholders to understand business challenges, translate them into analytical problems, and deliver effective data solutions.
• Mentor junior analysts, provide guidance on best practices, and oversee complex BI and reporting projects from inception to completion.
• Drive initiatives to improve data quality, reporting efficiency, and analytical capabilities across the organization.
• Support data-driven decision-making processes by providing timely and accurate insights and recommendations.
• Explore and, where appropriate, implement innovative solutions leveraging Generative AI to enhance reporting and data analysis.

Lead Tableau Developer

Vice President

• Builds relationships with client network and operational teams
• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements
• Helps clients to access Citi’s global network
• Works with RMs and product partners to onboard new clients
• Engages with product partners and Citi’s global network to identify revenue opportunities
• Ensures periodic support discussions are held with clients
• Maintains correct client legal and marketing hierarchies
• Partners with Credit Admin team to ensure credit documentation is kept current
• Proactive approach in looking for ways in strengthening business relationship with clients

Relationship Associate, Life Sciences – VP

Analyst

• Independently manage and execute the end-to-end syndicate process for new issuance closings with limited supervision, ensuring timely wire payments, security settlement, and security setup
• Obtain and manage security identifiers from various agencies (e.g., CUSIP Bureau, Euroclear, Clearstream) and accurately set them up within the DTCC Portal
• Interpret complex deal term sheets and prospectus language to ensure accurate processing and compliance
• Set up FED wire payments efficiently and accurately
• Analyze and resolve complex issues, applying in-depth knowledge of industry standards
• Perform various hedge-related tasks, including calculating net asset value, reconciling cash and holdings, and pricing securities
• Interface directly with Capital Markets desks and legal counsel to discuss and finalize the closing structure of syndicated offerings
• Proactively identify opportunities for process enhancements and assist in the development of new techniques
• Appropriately assess and mitigate risks in business decisions, demonstrating a strong commitment to the firm's reputation and safeguarding Citigroup's assets
• Ensure compliance with applicable laws, rules, and regulations, adhere to internal policies, and exercise sound ethical judgment
• Promptly escalate, manage, and report control issues with transparency
• Thrive in a fast-paced environment, managing multiple issuances concurrently while consistently delivering high accuracy and execution quality

Senior Securities and Derivatives Analyst

• Responsible for processing orders and transactions originating from trading desks and branch offices
• Conduct analyses of hedge funds and other counterparty activities
• Support implementation of securities processing improvements
• Assist with identifying policy gaps and formulating policies that streamline related work processes
• Provide informal guidance or on the job training to lower level/new securities processing team members when required

Intermediate Associate Analyst, Securities and Derivatives

Financial Planning and Analysis

• Manage global team of product and platform professionals
• Own end-to-end AIMS platform initiatives, collaborating with Technology, Operations, and other key business partners to improve ease of use for Citi Wealth stakeholders
• Negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations
• Develop plans and execute functional strategies for large/complex business requirements, ensuring coordination and integration across regions and functions
• Establish and maintain relationships with risk, business risk, compliance, and other relevant groups within Citi, as well as develop and ensure execution of the business strategy
• Partner with other global, regional, and country leaders to share best practices and drive business strategies and client centric solutions to differentiate Citi in the marketplace
• Engage in internal and external negotiations
• Attract, motivate, develop, and retain executive talent
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations.

Global Head of Platform Management – Alternatives Investment Manager Solutions, Managing Director

Product Manager

• Outline optimal Value customer interactions aligned with the portfolio strategy and implement a robust pipeline of improvements across Value customer touchpoints in partnership with our cross-functional partners (Marketing, Digital, Servicing)
• Assist with new product development efforts
• Manage day-to-day operations for Secured credit card portfolio
• Lead portfolio compliance with policies and other governance processes

Senior Vice President – Product Lead, Value Credit Card Portfolio

• Individual contributor for a set of highly talented technical resources to develop complex, high volume & scalable Pega applications.
• Drive all aspects of project lifecycle.
• Partner with IT vendors and business to define requirements and develop functional specifications.
• Design, estimate, build and deploy Pega Infinity application as well as perform project oversight.
• Utilize in-depth knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement.
• Consult with users/clients and other technology groups on issues and recommend / install programming solutions.
• Develop solutions for updating or improving existing applications and infrastructure to meet IT commitments to the business.
• Ensure essential procedures are followed and help define operating standards and processes.
• Serve as advisor or coach to new or lower-level analysts.
• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas.
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users.
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement.
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality.
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems.
• Ensure essential procedures are followed and help define operating standards and processes.
• Serve as advisor or coach to new or lower level analysts.
• Has the ability to operate with a limited level of direct supervision.

Senior Pega Developer

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Senior Applications Development Programmer Analyst

Robotics

• Provide strategic direction and contribute to BSM’s management process by providing key analytical insights across BSM functions with a primary focus on asset allocation, FXRBB, OCI stress testing analytics for (CCAR) and QMMF for pensions and AFS /HTM securities, Commodity/Equity/CSRBB risk.
• Provide leadership, market experience, and subject matter expertise for enhancing BSM’s analytics and methodologies and establishing Citi's first-line NTMR management framework (Policy/Standard/Procedures, models, methodologies, reporting, controls, processes, analytics, data and documentation).
• Aid Business Head to align governance and management framework, procedures and controls for all legal entities that have OCI Risk, FX risk, commodity risk, credit spread risk in the Banking Book.
• Liaise with businesses, legal entity treasury, CTI and Markets Treasury, and Controllers teams to ensure both an understanding and the ability to manage other non-trading market risks.
• Manage remediation gap efforts in other non-trading market risk as required by Tier 1 regulations and help to remediate regulatory/audit self-identified issues concerning other non-trading market risks in the banking book and achieve target state framework.
• Interact with 2nd line FinCRO function, regulators, senior management and Non-Traded Market Risk governance committees.
• Aid Business Head to develop, manage, and retain talent with extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on large-scale programs and data transformation.
• Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s).

Senior Group Manager – Non-Trading Market Risk, Process Automation Framework

Operations

• Manage professional teams and departments through delegation of tasks and responsibilities
• Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements
• Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
• Create and develop budget, policy formation and short-term resource planning
• Manage occasionally complex and varied issues with significant departmental impact
• Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function
• Provide evaluative judgment based on analysis of information in complicated and unique situations
• Ensure essential procedures are followed and contribute to the defining standards
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Acts as SME to senior stakeholders and/or other team members

Senior Operations Support Manager

• Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s
• Helps clients to access Citi’s global network, locating local coverage and product support across the globe
• Works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed
• Coordinates credit requests and approvals from Citi’s global network
• Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
• Ensures periodic support discussions are held with clients and are correctly documented
• Maintains correct client legal and marketing hierarchies
• Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents
• Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews
• Assists in implementation of cash transactions for Banker
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Relationship Associate – Healthcare, Higher Ed & Nonprofit – AVP

• Lead key business projects and the implementation of initiatives related to policy governance and manage policy exceptions/approvals and entries
• Focus on process improvement and creating efficiencies by ensuring an effective approach and partnership with Audit management and apply consumer risk function knowledge (e.g., scoring and segmentation techniques and their uses)
• Conduct gap analyses and remediation work of any misalignments for policy changes
• Ensure test and significant credit changes are adequately reported and tracked and Peak Ending Net Receivables (ENRs) are adequately approved and stored systemically
• Provide regular feedback on all initiatives, tracking, reviews and reporting emerging trends and opportunities to senior management
• Establish cross-functional partnerships and networks to contribute to and execute cross-functional and business initiatives, such as developing/maintaining infrastructure through partnership with the Centralized Risk Infrastructure team
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.