Relationship Associate – AVP

Citi

Senior Relationship Associate managing and deepening client relationships across Citi's banking network. Ensuring regulatory requirements are met while providing seamless client service.

Posted 7/15/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $88,400 - $132,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and regulatory compliance, with a strong focus on KYC processes and credit documentation. Capable of managing complex priorities and collaborating effectively across global teams to support business decisions.

Highest-signal resume keywords

Client Relationship ManagementKYC ComplianceCredit DocumentationRegulatory ComplianceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KYCCredit DocumentationRegulatory Compliance ProcessesCredit RequestsClient OnboardingRisk Assessment

Soft Skills

Clear CommunicationEffective EngagementJudgment in Business Decisions

Industry Keywords

Financial ServicesBankingCross-Functional TeamsGlobal CoverageClient Risk Exposure

About the role

Key responsibilities & impact

Serve as a primary point of contact for client networks and internal operational teams, managing escalations and resolving issues efficiently to maintain service continuity.
Lead the timely completion of Know Your Client (KYC) and other regulatory requirements, collaborating with Relationship Managers and product partners to meet compliance deadlines.
Support client onboarding for new relationships and subsidiaries, coordinating credit set-ups and ensuring all initial documentation is completed accurately.
Coordinate credit requests and approvals across Citi's global network, partnering with credit administration to keep all credit documentation — including FX, derivatives, loans, and letters of credit — current and accurate.
Engage with product partners and global coverage teams to identify revenue opportunities and match relevant products to client needs.
Monitor credit line usage and participate in annual client reviews alongside Independent Risk teams to maintain a clear and up-to-date view of client risk exposure.
Maintain accurate client legal and marketing hierarchies, and ensure periodic client support discussions are documented to the required standard.
Apply sound judgement when assessing business decisions, upholding regulatory compliance, ethical standards, and transparent reporting of any control issues.

Requirements

What you’ll need

5 to 8 years of relevant experience in client relationship management, banking, or a related financial services function.
Demonstrated ability to manage multiple complex, time-sensitive priorities across cross-functional and global teams.
Working knowledge of KYC, credit documentation, and regulatory compliance processes within a banking environment.
Strong analytical skills with the ability to assess and act on dynamic information from multiple sources to support sound business decisions.
Clear and effective communication skills, with the ability to engage confidently with clients, senior stakeholders, and internal partners.
Bachelor's degree or university-level qualification, or equivalent professional experience.

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays