Citi

Legal Change Management Program Director

Citi

full-time

Posted on:

Location Type: Hybrid

Location: Tampa • Florida • 🇺🇸 United States

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Salary

💰 $170,000 - $300,000 per year

Job Level

Lead

About the role

  • Lead the creation, shaping, and execution of a comprehensive Legal Change Management strategy that aligns with Citi’s enterprise change governance and the Legal Department’s long-term objectives
  • Design and maintain a scalable, adaptable LCM framework incorporating industry best practices and methodologies
  • Lead impact assessments for significant changes affecting Legal
  • Build and maintain strong relationships with senior legal leaders, including the Legal Management Council (LMC)
  • Provide strategic thought leadership on the future structure and evolution of Legal Change Management

Requirements

  • Bachelor’s degree required; advanced degree preferred in Change Management, Legal, Business Administration, or related field
  • 10+ years of strategic professional experience in change management, preferably within legal, financial services, or other regulated industries
  • 5–8 years of supervisory experience, including leading teams, managing budgets, and driving strategic initiatives
  • Experience with change management, legal technology, regulatory compliance, and legal operations
  • Expert knowledge of change management methodologies (e.g., Prosci, ADKAR, ACMP)
  • Proven ability to influence stakeholders and lead through complexity in a global matrixed organization
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • planned time off (vacation)
  • unplanned time off (sick leave)
  • paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
change managementlegal technologyregulatory compliancelegal operationschange management methodologiesProsciADKARACMP
Soft skills
strategic thought leadershiprelationship buildinginfluencing stakeholdersleading teamsmanaging budgetsdriving strategic initiatives
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