Issue Management VP
Citi
Technology Controls Testing Team Lead, SVP
Citi
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $144,480 - $216,720 per year
Job Level
Senior
About the role
- Provides leadership and direction through a large team of professionals and/or junior managers
- Provide leadership to drive optimization and efficiencies in projects
- Assist management in guiding and influencing decisions that conform to business objectives
- Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
- Lead the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
- Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
- Review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
- Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
- Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools
- Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders
- Proficient knowledge of regulatory guidance specific to quality assurance and monitoring/testing lifecycle
- Appropriately assess risk when business decisions are made and drive compliance with applicable laws, rules and regulations
- Supervise teams and create accountability for control standards
- Will perform site lead duties for the Irving location driving employee engagement and collaboration with partner teams
Requirements
- 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
- Ability to identify, measure, and manage key risks and controls
- Track record leading Control related projects and programs
- Ability to see the big picture with high attention to critical details
- Develop and implement strategy and process improvement initiatives
- Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
- Developing new ideas and improving current processes to proactively mitigate risks
- Ability to provide challenge and make recommendation for risk and controls remediation
- Expert knowledge in the development and execution for controls
- Proven experience in control related functions in the financial industry
- Proven experience in implementing sustainable solutions and improving processes
- Expert understanding of compliance laws, rules, regulations, and best practices
- Deep understanding of Citi’s Policies, Standards, and Procedures
- Strong leadership, decision-making, and problem-solving skills
- Strong analytical skills to evaluate complex risk and control activities and processes
- Ability to deliver compelling presentations and influence executive audiences
- Strong sense of accountability and ownership, with strong results orientation
- Excellent communication skills; ability to engage and inspire across stakeholder groups
- Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word
- Bachelor's/University degree required; Master's degree preferred
- Requires deep understanding of the technology controls environment
