Use Endpoint Management, Detection, and Response tools real-time visibility capabilities to monitor endpoint health, application status, and performance issues across Windows, macOS, and Linux environments
Develop and implement automation using Python, PowerShell, or Bash scripts to execute IT tasks, remediate issues at scale, and streamline operational workflows to support the Endpoint Management, Detection, and Response tools
Partner with security and engineering teams to integrate tooling with other enterprise systems (like SIEM tools) and provide critical support for IT-related incidents
Produce high-quality documentation and reports on system health, compliance status, and the effectiveness of IT automation efforts
Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
Ensure that all integration of functions meet business goals
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Identify problem causality, business impact and root causes
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

6+ years of relevant experience in an Engineering role
Experience developing with Endpoint Management, Detection, and Response tooling, specifically CrowdStrike or Tanium
Proficiency in using and configuring CrowdStrike and/or Tanium products required
Relevant certifications (e.g., CrowdStrike Certified Falcon Administrator – CCFA, Tanium Certified Administrator (TCA), CISSP) preferred
Ability to work with peer security teams in collaborative ways
Understanding of the standard development processes (TDLC/SDLC/ETLC) and development specific tools are a plus
Experience with scripting and other programming languages like PowerShell, Bash, Python, Ruby, Perl, Java, Go, C++
Strong understanding of endpoint management, systems administration, and operating system internals (Windows, Mac, Linux)
Experience with automation tools and pipelines to implement security controls
Highly motivated self-starter who enjoys engineering challenges, learning new tools, and technology
Excellent problem-solving skills and the ability to analyze data to troubleshoot and resolve complex IT issues
Effective written and verbal communication skills to collaborate with cross-functional teams and present findings to management
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement

Benefits

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonPowerShellBashCrowdStrikeTaniumEndpoint ManagementDetection and ResponseSystems AdministrationAutomationOperating System Internals

Soft Skills

Problem-solvingEffective communicationCollaborationAnalytic skillsSelf-starterOwnershipAbility to work under pressureMentoringInfluencing decisionsMulti-tasking

Certifications

CrowdStrike Certified Falcon AdministratorTanium Certified AdministratorCISSP