Citi

Head of Card Payments & Network Partnerships – Managing Director

Citi

full-time

Posted on:

Location Type: Hybrid

Location: New York City • Illinois • New York • United States

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Salary

💰 $250,000 - $500,000 per year

Job Level

Lead

About the role

  • Define and execute moderate and long-term strategy for Card Payments and Network partnerships
  • Directly manage and expand current network and embedded payments partnerships
  • Work with network/wallets/PSPs and internal stakeholders to develop roadmap and capabilities for interchange optimization, approval rate improvements and fraud prevention
  • Cultivate and maintain relationships with existing and emerging card processing and payment companies
  • Work with legal, ops, tech, product teams to develop partner pipelines, manage contract negotiation, launch roadmaps to commercialize integrations and provide ongoing vendor oversight
  • Provide business development support on partnership opportunities
  • Collaborate with various Citi teams on firm wide initiatives related to payments, open banking, commerce and fintech partnerships
  • Engage with internal and external entities on legal/regulatory developments and act as Citi SME card payments related disruptions
  • Manage a team of professionals to accomplish established goals and conduct personnel duties for team
  • Assess risk when business decisions are made and demonstrate ethical judgment regarding personal behavior

Requirements

  • 15+ years of relevant experience
  • 10+ years of managerial experience
  • Proven track record on successfully leading business development, partnerships and product management
  • Direct experience in card processing, networks or cobrand relationships with broad understanding of the card ecosystem.
  • Prior exposure to digital payment acceptance, open banking and/or agentic commerce
  • Demonstrated ability to build strong internal and external relationship with a broad set of stakeholders to common goals and outcomes.
  • Strong level of comfort leading successfully in matrixed environment
  • Strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business developmentpartnership managementproduct managementcard processingdigital payment acceptanceopen bankinginterchange optimizationfraud preventioncontract negotiationrisk assessment
Soft Skills
leadershiprelationship buildingstrategic thinkinganalytical thinkingsystematic thinkinginspiring changeethical judgmentcollaborationcommunicationteam management
Certifications
Bachelor’s degreeMaster’s degree