Solution Adoption Consultant
Cision
full-time
Posted on:
Location Type: Remote
Location: Utah • United States
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About the role
- Act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage.
- Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned with Waystar processes and drives a high level of client satisfaction.
- Ability to manage and meet deadlines.
- Establishes trusted relationships with the client project team, key influencers/stakeholders and client executive leadership.
- Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving.
- Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders.
Requirements
- 5 + years working in the healthcare revenue cycle
- Proven leadership and issue resolution abilities
- Strong software/technology acumen and understanding, including basic database principles, data exchange formats, etc.
- Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
- HIPAA regulation knowledge
- Healthcare terminology
- Proficient with Microsoft Office Suite
- Good written and oral communication skills; team player
- Experience with EDI and/or healthcare transactions desired
- Ability to travel up to 20%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare revenue cycleissue resolutiondatabase principlesdata exchange formatsproblem solvingtroubleshootingHIPAA regulationEDIhealthcare transactions
Soft Skills
leadershipprocess orientationcommitment to qualitywritten communicationoral communicationteam playerrelationship building