Engineering Product Manager – Observability AI
Cisco
full-time
Posted on:
Location Type: Remote
Location: California • New York • United States
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Salary
💰 $168,800 - $241,200 per year
About the role
- Design, develop, and manage AI-driven observability products or product portfolios that provide end-to-end visibility, monitoring, and assurance for sophisticated applications and infrastructure.
- Take end-to-end ownership of multiple observability products within a portfolio, driving innovation in AI-powered monitoring, troubleshooting, remediation, and incident response.
- Shape the product portfolio strategy over a 12-18 month horizon, with clear milestones focused on enhancing observability capabilities such as AI-driven root cause analysis, anomaly detection, alert correlation, and remediation.
- Develop multi-quarter product roadmaps that align market needs, AI observability trends, AI evaluation quality standards, and business strategy.
- Provide input into competitive analysis and market validation for AI observability.
- Solicit and incorporate customer feedback from diverse channels to continuously improve observability features, AI evaluation quality, and user experience.
- Create alignment between product teams, stakeholders, and leadership to strengthen AI observability product lines and drive adoption.
- Act as a product spokesperson internally and externally, evangelizing observability innovations, and benefits.
Requirements
- Bachelor’s degree plus 8 years of related experience, or Master’s degree plus 6 years, or PhD plus 3 years in product management or related fields.
- Experience with AI technologies, observability platforms, monitoring solutions, and AI evaluation frameworks is highly desirable.
- Expertise in building AI agentic systems, observability data analytics, and AI evaluation metrics such as groundedness, reliability, task completion, and agent teamwork.
- Familiarity with AI security, compliance, telemetry standards, and AI quality management tools.
- Strong cross-functional teamwork skills with engineering, data science, and customer success teams.
Benefits
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year
- flexible vacation time off program
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses subject to Cisco’s policies.
- Performance-based incentive pay on top of base salary for sales roles.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI technologiesobservability platformsmonitoring solutionsAI evaluation frameworksAI agentic systemsobservability data analyticsAI evaluation metricsAI quality management tools
Soft Skills
cross-functional teamworkcustomer feedback incorporationproduct ownershipinnovation drivingstakeholder alignmentevangelizing product benefits
Certifications
Bachelor’s degreeMaster’s degreePhD