Cisco

Director, UI/UX Design – Research, AI Platform

Cisco

full-time

Posted on:

Location Type: Hybrid

Location: San Jose • California • North Carolina • United States

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Salary

💰 $230,100 - $325,300 per year

Job Level

Lead

About the role

  • Lead the UX vision, design systems, and research practices for Cisco’s enterprise AI platform
  • Act as a strategic partner to Product, Engineering, and Process Engineering to influence user experiences
  • Define and drive the end-to-end UX strategy for CIRCUIT, ensuring intuitive, consistent, and accessible experiences
  • Establish and scale A2UI standards and design principles for effective interactions between users and AI agents
  • Build and scale a strong UX research function to inform roadmap decisions with actionable insights
  • Partner with Process Engineering and Solutions Engineering to reimagine workflows as AI-enabled experiences
  • Foster a data-informed design culture to prioritize design investments and improve experience quality
  • Lead and mentor a high-performing UX and UXR team to encourage innovation and collaboration

Requirements

  • Bachelor’s or Master’s degree in Design, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field, or equivalent practical experience
  • 10+ years of experience in UX design, product design, user research, or related fields
  • 5+ years of experience leading and developing design and/or research teams
  • Proven experience defining and driving UX strategy for complex digital products or platforms
  • Strong expertise in design thinking, user research, journey mapping, prototyping, usability testing, and end-to-end experience design
  • Experience working in highly cross-functional environments with Product Management, Engineering, and program leadership.
Benefits
  • medical, dental and vision insurance
  • 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year
  • flexible vacation time off program
  • 80 hours of sick time off provided on hire date
  • optional 10 paid days per full calendar year to volunteer
  • eligibility for annual bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designuser researchdesign thinkingjourney mappingprototypingusability testingend-to-end experience designdesign systemsAI-enabled experiencesA2UI standards
Soft Skills
leadershipmentoringcollaborationstrategic partnershipinnovationcommunicationdata-informed designinfluenceprioritizationteam development
Certifications
Bachelor’s degree in DesignMaster’s degree in DesignHuman-Computer Interaction (HCI)Human FactorsPsychology