Circle

Senior Analyst, Payment Operations

Circle

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

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Job Level

Senior

Tech Stack

SQL

About the role

  • Own and operate end-to-end processes across pricing, activation, and transaction monitoring from design through steady-state execution
  • Build and maintain the pricing Source of Truth (SOT) across BFI and OFI layers, ensuring accuracy through regular validation
  • Design and manage pricing intake and change workflows, including monthly cycles, governance, and communication protocols
  • Validate FX rates, incentives, margins, and revenue share structures against contracts and resolve discrepancies
  • Own activation governance, including due diligence, go-live validation, and corridor activation tracking
  • Define escalation playbooks and monitoring workflows, including triage criteria, SLAs, and escalation paths
  • Identify and implement automation opportunities to improve operational efficiency and reduce manual effort

Requirements

  • 5+ years of experience in payments, fintech, banking operations, or consulting
  • Strong SQL skills with the ability to write, optimize, and validate queries and dashboards
  • Experience building and scaling operational processes in ambiguous or fast-changing environments
  • Strong stakeholder management skills with the ability to drive alignment across Product, BD, and Engineering
  • Analytical and investigative mindset with a focus on root cause analysis and resolution
  • Strong written communication skills with the ability to create clear documentation, playbooks, and executive updates
  • Ability to manage multiple concurrent workstreams and prioritize effectively in a fast-paced environment
  • Experience designing SOPs, workflows, and operational governance models
Benefits
  • Flexible work environment
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLpricing designtransaction monitoringautomationroot cause analysisoperational processesSOPsworkflowsgovernance modelsdata validation
Soft Skills
stakeholder managementanalytical mindsetinvestigative mindsetwritten communicationprioritizationalignment drivingmulti-taskingdocumentation creationgovernance communicationchange management