Analyst, Payment Operations
Circle
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
Visit company websiteExplore more
About the role
- Monitor live cross-border payment transactions and escalate stuck, delayed, or rejected flows using defined playbooks
- Track high-value transactions, volume anomalies, and corridor performance, providing timely operational updates
- Monitor SLA adherence across payment corridors and partners, flagging breaches and driving resolution
- Perform transaction-level pricing reconciliation and validate FX, margins, and incentives against source data
- Maintain and improve reconciliation trackers to ensure data accuracy and auditability
- Support go-live validation for new integrations, including API checks, wallet validation, and test transactions
- Investigate transaction anomalies, identify root causes, and recommend improvements to monitoring and workflows
Requirements
- 3 years of experience in fintech, banking, payments operations, or a similar analytical role
- Strong SQL skills with the ability to query and validate transaction-level data
- Strong analytical and problem-solving skills with the ability to identify patterns and anomalies independently
- High ownership and accountability, with a track record of driving issues through to resolution
- Strong written communication skills with the ability to clearly summarize issues and escalations
- Experience working with dashboards and tools such as Metabase, Looker, or Google Sheets
- Experience in transaction monitoring, reconciliation, or settlement operations (preferred)
- Exposure to cross-border payments, correspondent banking, or multi-currency systems (preferred)
- Basic Python or scripting skills for automation and data validation (preferred)
- Understanding of payment system architecture, including OFI, network, and BFI layers (preferred)
Benefits
- Flexible work environment
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPythonscriptingtransaction monitoringreconciliationsettlement operationsdata validationAPI checkspricing reconciliationFX
Soft Skills
analytical skillsproblem-solving skillsownershipaccountabilitywritten communicationpattern identificationanomaly detectionissue resolutiontimely updatesindependent work