Senior Employee Relations Specialist
Circle
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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Salary
💰 $112,500 - $147,500 per year
Job Level
About the role
- Own the end-to-end management of employee relations cases, including intake, triage, investigation, documentation, recommendations, and closure.
- Conduct thorough, unbiased investigations into allegations such as misconduct, policy violations, workplace conflict, retaliation, and performance escalations.
- Deliver clear findings and partner with HRBPs, Legal, Compliance, and Ethics to ensure outcomes are fair, consistent, and grounded in company values.
- Ensure high-quality case documentation with precise, audit-ready detail.
- Advise managers on handling performance concerns, conflict resolution, coaching strategies, and policy interpretation.
- Support employees and leaders navigating sensitive situations by offering clarity, empathy, and actionable guidance.
- Interpret company policies and help ensure organizational adherence, recommending updates as gaps or trends emerge.
- Track and analyze ER cases to identify patterns, hotspots, and breakdowns in culture or leadership effectiveness.
- Work closely with HRBPs, Legal, Compliance, Ethics, Security, and Talent teams to ensure cohesive handling of employee matters.
- Champion a culture of fairness, accountability, and psychological safety through both reactive and preventive measures.
Requirements
- 4+ years of experience in Employee Relations, HR Business Partnering, investigations, or a related HR discipline.
- Proven capability managing ER cases independently, including complex or high-risk investigations.
- Strong knowledge of employment law, ER best practices, and how to operate in ambiguous, nuanced situations.
- Exceptional written and verbal communication skills with a commitment to clarity, accuracy, and discretion.
- High emotional intelligence and the ability to coach leaders with conviction, empathy, and practicality.
- Experience partnering with Legal, Compliance, and Ethics functions on sensitive topics.
- Demonstrated ability to analyze trends, synthesize insights, and influence preventive solutions.
- Comfortable working in fast-paced, global, and evolving environments.
- Strong judgment, resilience, and ability to stay level-headed during difficult conversations.
- Proficiency in G-Suite, Slack, and HRIS tools preferred.
- Bachelor’s degree required; HR certification or investigation training preferred.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsinvestigationsemployment lawcase managementpolicy interpretationconflict resolutiontrend analysiscoaching strategieshigh-risk investigationsHR best practices
Soft Skills
written communicationverbal communicationemotional intelligenceclarityaccuracydiscretionresiliencejudgmentempathyinfluence
Certifications
Bachelor's degreeHR certificationinvestigation training