Developing and improving the quality program to ensure quality reviews are completed in the most optimal way possible.
Performing quality reviews on all AML processes: KYC onboarding, periodic reviews, transaction monitoring alert reviews, investigations, and screening (Sanctions, PEP, negative news) alert reviews, as well as future Compliance Operations processes supported by the Compliance Quality Operations Team, as needed.
Partner with cross-functional stakeholders to enable the Compliance Quality program to be agile, and accommodate any Compliance or business-wide program or process changes.
Driving continual process optimization, including evaluating and leveraging AI-enabled tools where appropriate.
Assist the Manager, Compliance Quality Control and Assurance with ensuring all accountabilities are met and quality reviews are completed within the agreed timeframes and SLAs.
Working in collaboration with Risk, Compliance, outsourced vendors, Training, and Enablement and a range of other stakeholders to create brilliant and effective partnerships.
Engaging directly with our outsourced partners and vendors to ensure a clear understanding of the challenges and process to drive for increased quality performance and output.
Assist with scaling the Compliance Quality program.
Contributing to the effective delivery of Shared Services OKRs for each half.
Ensuring effective communication and reporting for enhanced visibility across the business on key pieces of work.
Completing ad-hoc projects as required and in line with business needs.

Requirements

4+ years experience in financial crimes compliance, with a minimum of 1 year in a quality role.
Strong organizational, analytical, written, and verbal communication skills.
Ability to maintain a strong operational focus with the ability to manage time sensitive workflows across competing priorities.
Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is across the US, Europe & APAC).
Experience analyzing large transactional data sets, proficiency in SQL preferred.
Exceptional attention to detail, with the ability to identify and address potential issues and risks.
Experience and comfort working in an ever changing industry and the flexibility to quickly react to changing demands.
Organized, detailed, proactive, self-motivated, collaborative, multi-tasker, and creative.
Proven ability to excel in a fast-paced environment is extremely important.
Ability to prioritize workloads and ensure tasks are completed timely.
High integrity and ability to handle confidential information.
Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development.

Benefits

Health insurance
401(k) matching
Flexible work arrangements
Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial crimes compliancequality assuranceKYC onboardingtransaction monitoringSQLdata analysisAI-enabled toolsprocess optimizationrisk managementcompliance operations

Soft Skills

organizational skillsanalytical skillswritten communicationverbal communicationtime managementattention to detailcollaborationproactivitycreativityadaptability