Project manage rollout for high-impact initiatives, including basic timelines, stakeholder lists, and readiness checklists
Project manage Compliance Ops Enablement team deliverables and OKRs
Build strong working relationships with senior leaders and SMEs across Compliance Ops and partner teams to unblock delivery and improve adoption
Track actions, risks, and dependencies; follow up to keep delivery on track
Escalate risks and issues to facilitate timely resolution
Maintain change comms and associated training schedules
Capture lessons learned and feed improvements into future rollouts, including use of AI to accelerate and enhance changes
Create and update enablement materials, including training content, playbooks, and process guides
Use approved AI tools to accelerate first drafts of learner-facing content
Create and refresh knowledge checks and simple assessments
Maintain a clear single source of truth for training materials and documentation
Run training operations end-to-end: scheduling, calendars, facilitator/SME coordination, and session logistics
Draft and send learner communications, reminders, and post-session follow-ups
Support onboarding and BAU upskilling programs, including refreshers and updates procedures change

Requirements

4+ years of experience in training coordination, enablement operations, program support/PMO, or an operations role in a regulated environment.
Demonstrated ability to lead multiple projects independently with minimal guidance and deliver to a high standard
Proven experience collaborating with senior stakeholders; strong internal networking and influencing skills
Practical experience supporting training design and delivery, including drafting learner-friendly materials, building simple knowledge checks, and facilitating or co-facilitating sessions.
A learner-centric mindset: you can translate complex processes into clear guidance people can actually use.
Experience working with (or alongside) Compliance Operations teams and familiarity with financial crime domains such as KYC, sanctions, and investigations.
Understanding of stablecoins, digital currency, and blockchain technology.
Strong organisation and follow-through: you can manage multiple deadlines and keep stakeholders aligned.
Excellent written communication and attention to detail
Comfort using approved AI tools to draft, summarise, and streamline workflows, with sound judgement on accuracy, data handling, and human review
Experience/familiarity with Slack, Apple MacOS and GSuite

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

training coordinationenablement operationsprogram supportproject managementtraining designlearner-friendly materialsknowledge checksfacilitating sessionschange managementAI tools

Soft Skills

stakeholder collaborationinternal networkinginfluencing skillslearner-centric mindsetorganisationattention to detailcommunicationfollow-throughproblem-solvingadaptability