Circle Medical

Growth Marketing

• Lead and manage the team responsible for Circle Medical's consumer marketing strategy across email, SMS/phone-based outreach, web, social, and paid channels.
• Develop and execute a comprehensive consumer paid advertising strategy.
• Partner with Analytics on building monitoring and tracking mechanisms for continuous campaign refinement to maximize ROI.
• Ensure a seamless, consistent, and cohesive patient experience.
• Maintain brand voice that is warm, clear, and trustworthy.
• Collaborate on the quarterly experimentation roadmap and deployment of various experiments.
• Analyze performance metrics and derive actionable insights from data.

Director, Growth Marketing

Medical Billing and Coding

• Review patient claims for accuracy and completeness and proactively obtain any missing payer information for inclusion
• Appeal medical insurance claim denials in a timely manner
• Ensure compliance with procedures and coding guidelines
• Answer patient inquiries related to coverage denials and coding reviews for resubmissions as necessary.
• Communicate with clinical leadership and third-party billing company on issues regarding CPT & ICD-10 coding selections

Medical Biller, Coder

Product Manager

• Own the roadmap for circlemedical.com and all patient-facing landing pages, with a relentless focus on conversion, trust-building, and organic/AI search performance.
• Own conversion rate optimization across the full patient booking funnel, from landing page through completed appointment booking.
• Collaborate closely with our clinical, compliance, and marketing teams to launch new areas of care, ensuring each launch is supported by a strong, discoverable web presence, clinically sound content, a conversion-optimized booking path, and go-to-market plan.
• Define and own product acquisition metrics: booking conversion rate, new AOC adoption, etc.
• Be a trusted thought partner to engineering, maintaining healthy scope, clear prioritization, and a sustainable delivery rhythm through principled tradeoffs and decision-making.
• Lead product development across a broad engineering surface: natively build landing pages, our web booking flow, and back-end integrations services – requiring strong cross-functional coordination and technical fluency.

Senior Product Manager, Patient Acquisition – Growth

• Web & Landing Page Performance: Own the roadmap for circlemedical.com and all patient-facing landing pages, with a relentless focus on conversion, trust-building, and organic/AI search performance.
• Booking Flow Conversion Optimization: Own conversion rate optimization across the full patient booking funnel, from landing page through completed appointment booking.
• New Growth Bets (New Areas of Care & Channels): Collaborate closely with our clinical, compliance, and marketing teams to launch new areas of care.
• Data-Driven Prioritization & Measurement: Define and own product acquisition metrics.
• Stakeholder Management & Cross-Functional Leadership: Be a trusted thought partner to engineering, maintaining healthy scope and clear prioritization.
• Cross-Platform Execution Across Web and Back-end: Lead product development across a broad engineering surface: natively build landing pages, our web booking flow, and back-end integrations services.

• Own the product strategy and roadmap for the full post-booking patient experience, from appointment preparation and check-in through repeat visits and long-term care continuity.
• Define and relentlessly improve the in-appointment experience, including video visit quality, patient-provider communication tools, and real-time support flows.
• Drive engagement and retention strategies that keep patients returning for follow-up visits and building meaningful, lasting relationships with their Circle Medical provider.
• Minimize drop-off and friction across key lifecycle moments: missed appointments, churned patients, and post-visit confusion.
• Design clear, timely, and empathetic follow-up flows that improve care plan adherence, close the loop on outstanding actions, and keep patients returning.
• Collaborate closely with our CRM team to influence post-booking and ongoing care communications: reminders, follow-up messaging, care summaries, and proactive outreach across SMS, email, push, and in-app channels.
• Ensure patients always know what to do next - whether that's picking up a prescription, completing a lab order, or scheduling a follow-up.
• Champion the patient-provider relationship as a core product value, designing features that strengthen provider familiarity, trust, and meaningful connection over time.
• Partner closely with our clinical pod and stakeholders to translate complex clinical workflows (labs, prescriptions, questionnaires, etc.) into intuitive patient-facing experiences.
• Lead product development across a broad engineering surface: native mobile (iOS/Android), web portal, and back-end services - requiring strong cross-functional coordination and technical fluency.
• Run core agile rituals including backlog grooming, sprint planning, standups, retrospectives - ensuring the team has clear priorities, well-defined scope, and strong delivery cadence.
• Drive high-quality shipping by writing rigorous acceptance criteria and actively participating in acceptance testing for patient-facing features.
• Make principled tradeoffs between feature complexity, UX quality, and engineering investment, with clear documentation of rationale.
• Define and own core success metrics for the ongoing care experience: check-in completion, appointment attendance, visit completion, repeat visit rates/retention, NPS/patient satisfaction.
• Run regular qualitative research using user interview platforms (e.g., Great Question) to uncover patient friction points and identify opportunities across the care journey.
• Utilize analytics tools daily (e.g., Amplitude, Looker, etc) to understand patient behavior, identify drop-off points, and measure the impact of product changes.
• Run structured experiments and A/B tests to continuously optimize key lifecycle touchpoints.

Senior Product Manager, Core Patient Experience

Android Engineer

• Own the technical direction of the Circle Medical Android app keeping it stable, secure, and aligned with iOS feature parity.
• Implement, test, and maintain patient-facing features with a focus on security, scalability, and performance.
• Collaborate with design, product, and clinical teams to create delightful, intuitive user experiences.
• Collaborate with iOS and Fullstack engineer(s) to develop features across multiple platforms (ie, web, ios, android).
• Maintain and improve the CI/CD release pipeline to ensure reliable, high-quality weekly releases.
• Write secure, HIPAA-compliant software that patients and clinicians can trust.
• Contribute to engineering culture, hiring, and best practices.

Senior Mobile Engineer, Android

General Counsel

• Provide strategic and day-to-day legal support across corporate, regulatory, and operational matters with a strong focus on healthcare and telemedicine compliance and commercial agreements.
• Advise on HIPAA, state privacy laws, and data security requirements.
• Draft, review, and negotiate a wide range of corporate and transactional documents.
• Advise leadership and business stakeholders on legal and regulatory risks.
• Partner with Product, Engineering, and business teams to provide legal guidance on new features and workflows.
• Support responses to regulatory inquiries, audits, investigations, and internal compliance issues.

Director, Growth Marketing

Medical Biller, Coder

Senior Product Manager, Patient Acquisition – Growth

Senior Product Manager, Patient Acquisition – Growth

Senior Product Manager, Core Patient Experience

Senior Mobile Engineer, Android

Associate Counsel