
Retail Store Manager
Circle K
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Tech Stack
About the role
- Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
- Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.
- Maintain a professional and supportive image among subordinates and supervisor.
- Schedule employees within Company guidelines to maximize customer service and maintain site image.
- Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
- Develop positive and professional relationships with all suppliers.
- Promote excellent service and resolve customer complaints in a timely, professional manner.
- Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
- Train all employees on safety procedures and promote safety awareness.
- Evaluate and develop specific action plans to address the needs of the site to reach the desired objectives.
Requirements
- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
- Ability to use computer, or acquire those skills necessary to use a computer at the site.
- A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
- Ability to communicate (orally and in writing) in English.
Benefits
- Flexible Availability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceperformance appraisalssafety proceduressupervisiontraining
Soft skills
positive attitudeenthusiasmprofessionalismrelationship buildingconflict resolution
Certifications
High School diplomaGED