
Associate Director – Client Engagement
Circana
full-time
Posted on:
Location Type: Remote
Location: India
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Job Level
About the role
- Lead strategic relationships with senior client stakeholders, acting as their primary point of contact and trusted advisor.
- Drive commercial account growth by identifying new opportunities, shaping value‑added solutions, and securing renewals.
- Guide clients on marketing effectiveness, performance optimization, and long‑term planning conversations.
- Collaborate closely with analytics, product, and commercial teams to ensure seamless delivery of projects and high‑quality outputs.
- Ensure alignment of project timelines, scope, and expectations to deliver consistent client satisfaction.
- Identify opportunities to improve processes, enhance client experience, and increase service efficiency across engagements.
Requirements
- 9–10 years of experience in client engagement, account management, consulting, or marketing effectiveness within data‑driven industries (e.g., CPG, retail, technology).
- Proven ability to lead senior client relationships, manage renewals, and drive commercial account growth.
- Strong communication skills, with the ability to simplify complex topics for executive‑level audiences.
- Experience collaborating with analytics, product, or insights teams to deliver high‑quality client engagement.
- Strong problem‑solving, planning, and organizational skills with the ability to manage multiple projects simultaneously.
- Bachelor’s degree in business, marketing, analytics, or related field.
Benefits
- Circana is proud to be Certified™ by Great Place To Work®.
- Continuous learning and growth opportunities.
- Flexible and accommodating work environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client engagementaccount managementconsultingmarketing effectivenessperformance optimizationproject management
Soft Skills
communication skillsproblem-solvingplanningorganizational skillsrelationship management
Certifications
Bachelor’s degree in businessBachelor’s degree in marketingBachelor’s degree in analytics