Cint

Consultant, Project Success

Cint

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • The Project Success Consultant will be working with a technology leader in the market research industry specializing in online and digital methodologies.
  • Responsible for managing and overseeing online research projects while developing and growing relationships with customers.
  • Plays a critical role for the organization as the primary client contact.
  • Responsible for ensuring customer satisfaction through enabling project delivery for clients, supporting client growth strategies, troubleshooting client concerns, communicating effectively and often with clients, and assisting in upsell opportunities.
  • Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment.

Requirements

  • BA/BS Degree
  • Minimum 4 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines
  • Proficient in Microsoft Excel and Google Suite
  • Strong work ethic with self-motivated mindset and drive to achieve goals
  • Ability to get on a call with the client and handle yourself professionally and competently
  • Detail oriented, self-starter who is eager to learn new skills and concepts
  • An innate sense of accountability, ability to provide proactive and thoughtful feedback
  • Top quality and ability in written and oral communication in English, additional languages are highly beneficial
  • High speed Internet connection to be able to communicate and conduct business worldwide.
Benefits
  • Competitive salary, commensurate with experience
  • Comprehensive training and opportunities for professional growth and promotion
  • Worldwide exposure to the biggest companies in the market research industry
  • Company-provided laptop and other facilities to enable work from home
  • We learn from each other’s experiences
  • Stop and listen; every opinion matters
  • We embrace diversity, equity and inclusion.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementcustomer-facing experienceMicrosoft ExcelGoogle Suite
Soft skills
communicationinitiativeself-motivationdetail-orientedaccountabilityproactive feedbackwritten communicationoral communication
Certifications
BA/BS Degree