Cin7

Account Manager, EMEA

Cin7

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £48,000 - £55,000 per year

About the role

  • Educate our prospects and customers on the value of our products and how we can help scale their business
  • Meet quotas for customer upsell and cross-sell by closing opportunities
  • Manage renewals proactively for our ARR contract customers
  • Proactively build and maintain a healthy pipeline through prospecting and responding to marketing-generated leads
  • Manage customer contract changes between products, payment terms, etc.
  • Provide detailed and accurate forecasting and maintain CRM/data hygiene
  • Contribute to a culture of winning with Individual and team goal achievement
  • Active listening, opportunity discovery, professional proposal creation, and presentation
  • Conduct a needs analysis/buying influences and determine the customer’s pain points to understand how our solution will solve those needs
  • Manage customer expectations to create long term Cin7 fans and a high level of customer satisfaction
  • As part of our growing team, you will play an integral role in building, defining, and improving sales processes, strategies, tactics, and more
  • Works towards a shared vision, understanding individual and team goals, and contributions connecting to wider organizational purpose
  • Pivots between multiple cadences, challenges, and leads workflows seamlessly

Requirements

  • 2+ years of Customer Success and/or Account Management experience in a high-velocity SaaS sales environment
  • Ability to establish and sustain relationships with prospects, partners, and existing clients
  • Empathetic, customer-focused, driven, challenge seeking, self-directed learner
  • Consultative sales approach, using value-based selling, including strong negotiation skills and excellent follow-through
  • Resolute in leveraging internal knowledge centers, independent development, internal support members and sales peers as part of the information base
  • Actively drives group synergy in pursuing collective goals
  • A solid history of quota achievement
  • Outstanding written and verbal communication skills
  • Ability to work independently with professional detail in a fast-paced environment
  • Bachelor’s degree
Benefits
  • A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
  • A diverse team, where everyone helps each other, and inclusion is a core value.
  • Frequent company-sponsored events so you can get to know your co-workers.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Customer SuccessAccount ManagementSaaS salesValue-based sellingNegotiation skillsForecastingCRM data hygieneNeeds analysisProposal creationPipeline management
Soft skills
Active listeningEmpathyCustomer-focusedSelf-directed learningConsultative salesGroup synergyCommunication skillsDetail-orientedProactiveChallenge seeking
Certifications
Bachelor's degree