Providing technical assistance working closely and interfacing with sales, support, and product teams; assistance with solution discovery & definition, ‘Proof of Value’ delivery, technical solution proposals, product presentations & demos, RFx responses.
Identifying & qualifying new opportunities working closely with sales and other Cifas teams to onboard new members and new Cifas product customers.
Working closely with the Membership team, to identify new opportunities and deliver a smooth engagement process and onboarding experience.
Liaising with the Member Onboarding team to support activities and complex opportunities.
Assisting Sales & Marketing with GTM propositions for both direct members & partner channels.
Assisting with the technical design, implementation and support of Cifas solutions.
Accurately scoping, defining and pricing bespoke project work.
Providing insight and updating training to the Sales and onboarding Teams
Representing Cifas at exhibitions, conferences, or promotional events, to grow awareness of Cifas and attract new members.
Acting as the primary technical and solution advisor to prospective members, managing stakeholder expectations and guiding customers through discovery, Proof of Value and decision‑making.
Translating Proof of Value findings into clear business outcomes, supporting customer decision‑making and internal commercial alignment.
Ensuring effective handover of agreed solution design into onboarding and delivery teams, with clear scope, assumptions and success criteria.

Requirements

Experience of implementing SaaS solutions
Ability to read REST API documentation
Ability to design, develop and maintain SQL reports, dashboards, and data visualisations for internal and external stakeholders
A ‘can do’ solutions focused approach, resourceful and works to make things happen, taking others along with them.
Creative and analytical thinking style, applying tenacity in the face of obstacles
Excellent interpersonal and negotiation skills with the ability to persuade influence and, when appropriate, challenge with tact and diplomacy.
A relentless drive to improve performance and deliver outstanding results through more effective ways of working.
Excellent communication approach with engaging written skills, works effectively within a team, understands the impact of own actions on colleagues.
High level of personal integrity, who displays respect and empathy for others and is consistent, open and honest.
The ability to work professionally to deadlines and work collaboratively in a team environment.
Excellent skills in Microsoft applications, including Excel, Outlook and Teams

Benefits

Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events
Generous annual leave, plus bank holidays
Private healthcare
Excellent pension package through salary sacrifice
Personal and professional growth
Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.
Innovative ways to give back as part of our commitments under our Corporate Social Responsibility.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS solutionsREST APISQLdata visualisationsreportingdashboard developmenttechnical designimplementationsolution proposalsProof of Value

Soft Skills

interpersonal skillsnegotiation skillscreative thinkinganalytical thinkingproblem-solvingcommunication skillsteam collaborationresourcefulnesstenacityintegrity