CIBC US

Mobile Team Manager

CIBC US

full-time

Posted on:

Location Type: Office

Location: Brampton • Canada

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Lead and coach a team of Mobile Financial Service Representatives at CIBC kiosks located within multiple Costco Warehouses
  • Deliver an exceptional client experience and deepen client relationships
  • Inspire your team to perform at their best, champion a “One Team” approach, and connect each client with the right advice
  • Focus on sales of CIBC deposit accounts
  • Uncover referral opportunities for our banking centres
  • Encourage employees to resolve client concerns quickly, escalate when necessary, and empower clients
  • Build a culture of collaboration across client offers to ensure clients are served by those best able to meet their needs
  • Create a positive working environment, recognize team contributions, and lead and coach a successful client service and financial services team
  • Advocate CIBC within the community to recruit employees who demonstrate our values
  • Monitor business performance, implement action plans to close gaps, and work as one team to increase overall performance

Requirements

  • Experience in financial services industry with well-developed sales management and advisory coaching experience and skills
  • Solid understanding of sales and sales management processes
  • Knowledge required to ensure the delivery of an efficient and effective client experience while maximizing business opportunities
  • Current accreditation in good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada) and/or Branch Managers’ Course (BMC) or Branch Compliance Office Course (BCO) is an asset.
  • Must be legally eligible to work at the location(s) specified above
Benefits
  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Benefits program*
  • Defined benefit pension plan*
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales managementadvisory coachingclient experience deliverybusiness performance monitoring
Soft Skills
team leadershipclient relationship buildingcollaborationproblem resolutionemployee empowermentcommunity advocacy
Certifications
Mutual Funds LicenseCanadian Securities CourseInvestment Funds In CanadaBranch Managers’ CourseBranch Compliance Office Course